Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Shannon Wahl

Chalmette,LA

Summary

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

21
21
years of professional experience

Work History

Server

Buffalo Wild Wings
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender

TipsyTiger
03.2023 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed cash and bar revenue during special promotions or sporting events.

key holder for bar available at moments notice to open or close.

Substitute Teacher

St.Bernard Parish School Board
05.2002 - 05.2013
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Developed rules and set goals to maintain order in classroom.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.

Education

Chalmette High School
Chalmette, LA
06.1994

Skills

  • Check Payment Processing
  • Dish Preparation
  • Food Sales and Promotion
  • Wine Service
  • Guest Relations Management
  • Suggestive Selling
  • Cash Handling
  • Sales Expertise
  • Stocking and Replenishing
  • Sales Techniques
  • Pos Operation
  • Server Training
  • Cool Under Pressure
  • Natural Leadership
  • Customer Service and Rapport
  • Guest Satisfaction
  • Anticipating Guest Needs
  • Warm and Friendly
  • Server Improvements
  • Conflict and Complaint Resolution
  • Ability to Lift 30 Pounds
  • Transactions and Cash Handling

Timeline

Server

Buffalo Wild Wings
04.2023 - Current

Bartender

TipsyTiger
03.2023 - Current

Substitute Teacher

St.Bernard Parish School Board
05.2002 - 05.2013

Chalmette High School
Shannon Wahl