Shannon Wilson
Boynton Beach,FL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Tap 42
11.2024 - Current
- Prepare and serve beverages while ensuring exceptional customer service
- Manage bar inventory, restocking, and cleanliness
- Handle transactions efficiently using POS systems
Server
Bar Louie
01.2024 - 11.2024
- Greeted guests and ensured a positive dining experience
- Operated POS system to process orders and payments
- Maintained cleanliness and organization of dining areas
Patient Access Representative
Baptist Health South Florida
02.2023 - 07.2023
- Scheduled and managed patient appointments using medical software
- Verified insurance details and processed copayments
- Assisted patients with inquiries and registration processes
Dental Front Desk
Michael Barnard DDS PA
12.2022 - 02.2023
- Verified insurance details and processed copayments
- Assisted patients with inquiries and registration processes
Front Desk Associate
Crunch Fitness
08.2022 - 12.2022
- Managed gym memberships, cancellations, and personal training appointments
- Provided customer service via phone and in-person interactions
- Assisted with front desk operations, sales, and client relations
Education
Bachelor’s - Social Sciences
University of Central Florida
Orlando, FL08.2024
Skills
- Customer Service
- Leadership & Team Management
- Cash Handling & POS Systems
- Time Management & Multitasking
- Microsoft Word & Computer Skills
- Medical Terminology
- Front Desk & Guest Services
- Strong multitasking
- Team player attitude
Certification
Adult CPR, American Red Cross, 09/01/24, 09/01/26
Personal Information
- Relocation: Willing to relocate
- Work Permit: Authorized to work in the U.S.
Timeline
Bartender
Tap 42
11.2024 - Current
Server
Bar Louie
01.2024 - 11.2024
Patient Access Representative
Baptist Health South Florida
02.2023 - 07.2023
Dental Front Desk
Michael Barnard DDS PA
12.2022 - 02.2023
Front Desk Associate
Crunch Fitness
08.2022 - 12.2022
Bachelor’s - Social Sciences
University of Central Florida