Shannon Albright Diaz
Austin,Texas
Summary
Versatile Commercial real estate professional with extensive experience in Retail project leasing and tenant representation. Exceptional talent connecting with buyers and sellers on personal levels. Proven success over 20 years in industry. Expertly negotiate contracts, track market conditions and deliver advice to provide satisfactory outcomes on both sides of deals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Associate Retail Broker
The Weitzman Group
08.2022 - Current
- Negotiate purchase contracts and lease agreements to establish maximum value for clients.
- Site Selection for expanding tenants. Established franchisee relationship with and secured three acre site for Choice Hotel Brand
- Liaise between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Manage roster of clients to send announcements and information on new properties.
- Provide guidance and consultation to clients to make well-informed decisions in real estate investments.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Transaction Manager/Broker
The Retail Strategy Real Estate Group
03.2022 - 09.2022
- Marcos Pizza National Tenant Representation Account - LOI negotiation, Tenant/Landlord
- Responses and counters, rental analysis and economic deal tracking
- Marcos Pizza Tenant site search, site selection, and Google Sheets sites tracker
- Google Maps site mapping
- Landlord broker reach outs-maintain and update sites tracker Landlord communications
- PowerPoint tour book creation-including aerials, site plans, Regis demographics, competitor information and ESRI Infographics, Commercial Real Estate New Business Development
- Increased productivity by consolidating and streamlining letter of Intent
- Helping clients navigate transactions, complete paperwork and finalize sales or purchases.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
Consultant, Transaction Management
The Knight Group
02.2021 - 05.2021
- Client Coordination, Client Management and Homebuilder/client coordination
- Analyzed problematic areas to provide recommendations and solutions.
- Created and developed detailed work plans to meet business priorities and deadlines.
Assistant Vice President of Leasing and Sales
Resolut RE
09.2016 - 06.2018
- Brokered Regional Real Estate expansion for Little Land Play Gym-Expanded to multiple location in Austin MSA
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Collaborated with other departments to address customer needs and service requests.
- Supported customer satisfaction through regular follow-up and communication.
- Negotiated contracts and agreements with clients to achieve favorable terms.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Generated leads for sales and rental properties through cold calls and referrals.
- Distributed flyers to raise awareness of properties and attract more tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Achieved sales goals and service targets by cultivating and securing new customer relationships
Project Leasing and Tenant Representation
Reliance Commercial
03.2009 - 03.2012
- Created and finalized contracts and other legal documents for clients.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Compared properties possessing similar features to determine competitive market prices.
- Generated leads and qualified prospects, facilitating smooth property transactions.
Strip Center Development, Lease up and Sales
Yancey-Hausman
01.2006 - 03.2009
- Developed and maintained list of available properties suited to different needs and budgets for retail use.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Presented purchase offers to sellers for consideration.
- Networked among local business and community organizations to develop leads and generate business
Retail Associate
Grubb & Ellis Company
06.2004 - 12.2005
- Tenant Representation and Project Leasing
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Utilized upselling techniques to promote additional products and increase sales
Director of Client Services
Venture Commercial
01.2002 - 06.2004
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Managed existing and developed new client relationships, identifying risk and growth opportunities.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Initiated and secured sale of Heritage Town Crossing in Euless, Texas to Inland
Commercial Business Development Manager
Hexter-Fair Title Company
03.2001 - 07.2002
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Marketing Coordinator
J.P. Morgan Investment Management Inc, District
01.2000 - 06.2001
- Team managed Institutional Investors LASERS and CALPERS
- Planned and executed internal and external marketing events.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Managed relationships with Institutional Investors to enhance Banker relationship.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions
Bilingual Early Intervention Specialist/Service Coordinator
Project Kids-Dallas ISD
03.1994 - 12.1999
- Gathered, organized and analyzed data on student needs and progress.
- Collaborated with teachers to assess needs, set objectives and discuss strategies.
- Developed interventions for students currently struggling or at risk of falling behind.
- Implemented tracking tools to evaluate successes and areas in need of improvement.
Senate Messenger
Sargent At Arms-State Capital
09.1991 - 06.1992
- Delivered and collected sensitive packages on tight schedule.
- Collected payments, signatures and new deliveries.
Education
Bachelor of Arts - Psychology, Sociology
University of Texas
Austin, TX12.1993
Some College (No Degree) - Communications / Public Relations
Southern Methodist University
Dallas, TXSkills
- Manage Transactions
- Cold Calling
- Customer Database Management
- Agent and Seller Communications
- Business Development
- Property Tours
- Sales Brochure Development
- Market Monitoring
- Contract Negotiation
- Lead Generation
- Lease Drafting
- Negotiation
- Market Research
- Client Needs Assessment
- Show Properties
- Licensed Broker
Accomplishments
- Collaborated with team of 4 people in the development of strip centers Cat Hollow, Parmer/Metric
- Sourced and secured 25,000sf space at Anderson Plaza for Precision Camera
Certification
- Active Texas Real Estate License #504106-2004 to present
- Spanish Speaking
Languages
Spanish
Full Professional
Timeline
Associate Retail Broker
The Weitzman Group
08.2022 - Current
Transaction Manager/Broker
The Retail Strategy Real Estate Group
03.2022 - 09.2022
Consultant, Transaction Management
The Knight Group
02.2021 - 05.2021
Assistant Vice President of Leasing and Sales
Resolut RE
09.2016 - 06.2018
Project Leasing and Tenant Representation
Reliance Commercial
03.2009 - 03.2012
Strip Center Development, Lease up and Sales
Yancey-Hausman
01.2006 - 03.2009
Retail Associate
Grubb & Ellis Company
06.2004 - 12.2005
Director of Client Services
Venture Commercial
01.2002 - 06.2004
Commercial Business Development Manager
Hexter-Fair Title Company
03.2001 - 07.2002
Marketing Coordinator
J.P. Morgan Investment Management Inc, District
01.2000 - 06.2001
Bilingual Early Intervention Specialist/Service Coordinator
Project Kids-Dallas ISD
03.1994 - 12.1999
Senate Messenger
Sargent At Arms-State Capital
09.1991 - 06.1992
Bachelor of Arts - Psychology, Sociology
University of Texas
Some College (No Degree) - Communications / Public Relations
Southern Methodist University
- Active Texas Real Estate License #504106-2004 to present
- Spanish Speaking
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