Kaithlan Smith

Margate,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

years of professional experience

Work History

Store Associate/Shift Supervisor

The UPS Store Inc.

Coconut Creek, Florida

03.2022 - 09.2024

Provided cash register operations and handled customer payments.
Stocked shelves with merchandise and maintained inventory levels.
Unloaded, picked, staged and loaded products for shipping.
Packaged completed items ready for delivery or shipping.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sorted incoming mail for delivery to the appropriate departments or individuals.
Processed outbound shipments, including packing and labeling products for delivery.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Some College (No Degree) -

Henry D Perry Learning Center

Margate, FL

06-2023

High School Diploma -

Coral Glades High School

Coral Springs, FL

08-2019

Skills

Product display
Return processing
Payment Processing
Shipment Processing
Customer Service
Team Leadership
Cash Handling

Product Knowledge
Continuous Improvement
Multitasking
Team Cooperation
Store Opening and Closing
Problem-Solving
Reliable and Responsible

Affiliations

Swimming
Cooking
Fishing
Soccer

Timeline