Work History
Education
Skills
Timeline
pwb

Shanntese Hill

1019 North 65st Street Philadelphia,PA

Work History

Cashier

CVS Pharmacy
Philadelphia
11 2022 - 02 2023
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Stay at home mom

Self
Philadelphia
02 2023 - 06 2024
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Passenger Service Agent

Prospect
Philadelphia
06 2023 - 04 2024
  • Educated passengers on safety procedures and provided assistance to disabled passengers
  • Escorted handicapped passengers from terminal to aircraft.
  • Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.

Utility Helper

Oshkosh
Philadelphia
05 2024 - Current
  • Maintained clean work areas, contributing to a safe and organized working environment for all staff members.
  • cleared jams in a timely manner
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma - High School Study’s

The workshop school
06.2022

Skills

  • Active Listening
  • Dependable and Responsible
  • Attention to Detail
  • Decision-Making
  • Teamwork and Collaboration

Timeline

Cashier

CVS Pharmacy
11 2022 - 02 2023

Stay at home mom

Self
02 2023 - 06 2024

Passenger Service Agent

Prospect
06 2023 - 04 2024

Utility Helper

Oshkosh
05 2024 - Current

High School Diploma - High School Study’s

The workshop school
Shanntese Hill