Shanta Daise
Miami,FL
Summary
Accomplished Bus Operator with a proven track record at Miami Dade Transit, demonstrating exceptional customer relations and effective communication skills. Expert in maintaining a clean driving record and adhering to traffic laws, significantly enhancing passenger satisfaction and safety. Skilled in defensive driving and providing support for passengers with disabilities, ensuring top-notch service and compliance with regulatory standards.
Overview
10
10
years of professional experience
Work History
Bus Operator
Miami Dade Transit
Miami, FL
11.2014 - Current
- Maintained full understanding of local roads and traffic patterns.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
Education
High School Diploma - General Studies
Miami Norland Senior High
Miami, FL06.1992
Skills
- Clean Driving Record
- Vehicle Inspection
- Defensive Driving
- Wheelchair support
- Safe Driving Practices
- Effective communication skills
Timeline
Bus Operator
Miami Dade Transit
11.2014 - Current
High School Diploma - General Studies
Miami Norland Senior High