Shanta Enoch
Burlington,NC
Summary
Passionate about inspiring young minds by facilitating exploration and growth through playful learning activities.
Overview
2026
2026
years of professional experience
Work History
Patient Services Coordinator
Alamance Ear Nose Throat
Burlington, NC
12.2022 - Current
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Collected patient co-pay and issued receipt to confirm payment.
- Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
- Used Software to maintain electronic patient files, successfully maintaining over Number patient files.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Respected patients by recognizing rights and maintaining confidentiality.
- Collected forms, insurance card, and co-pay to facilitate registration process and prepare patient for appointment.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Infant Lead Teacher
Like My Own #2
Burlington, NC
01.2016 - 2018
- Providing care for infants, creating engaging lesson plans, collaborating with parents.
Lead Cook
Peak Resources
Burlington, NC
01.2015 - 2017
- Prep breakfast and lunch, check temperatures on food and established relationship with residence.
4-Year-Old Teacher
Like My Own #2
Burlington, NC
01.2012 - 01.2013
- Engaged with children individually to meet their emotional, physical, and educational needs.
- Kept open communication with Parents
- Planned field trips
Cook
The Oaks of Alamance
Burlington, NC
2009 - 2011
- Food prep, meals and snack, established relationship and socialized with the residence.
Infant Teacher
Beginning Vision CDE
Burlington, NC
01.2007 - 01.2011
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, payments, health and safety, emergency contact information and incident reports.
- Dressed children and changed diapers.
Education
No Degree - Early Childhood Education
Stanly Community College
Albemarle, NC03.2019
Diploma - Early Childhood Education
Walter M. Williams
Burlington, NC06.2005
Skills
- Childcare expertise
- Structured organization
- Leadership initiative
- Payment handling
- Trip organization
Timeline
Patient Services Coordinator
Alamance Ear Nose Throat
12.2022 - Current
Infant Lead Teacher
Like My Own #2
01.2016 - 2018
Lead Cook
Peak Resources
01.2015 - 2017
4-Year-Old Teacher
Like My Own #2
01.2012 - 01.2013
Infant Teacher
Beginning Vision CDE
01.2007 - 01.2011
Cook
The Oaks of Alamance
2009 - 2011
No Degree - Early Childhood Education
Stanly Community College
Diploma - Early Childhood Education
Walter M. Williams