Shanta Ezzard
Riverdale,GA
Summary
Results-driven assistant manager with a strong focus on team leadership and operational efficiency. Proven track record in training, mentoring, and enhancing workflow processes to drive productivity.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Burger King
Athens,GA
12.2022 - 12.2025
- Led team in executing operational strategies to enhance workflow efficiency.
- Managed inventory control processes and implemented best practices for stock management.
- Developed training programs for new hires, improving onboarding experience and retention rates.
- Coordinated cross-departmental initiatives to streamline communication and project execution.
Personal Caregiver
Peggy Sue Personal Care
Athens, GA
02.2024 - 02.2025
- Implemented daily routines that promoted independence while addressing individual client needs effectively.
- Trained new caregivers on best practices in personal care and client interaction techniques.
- Coordinated with medical staff to administer medications according to prescribed schedules and guidelines.
- Evaluated client progress regularly, adjusting care plans based on evolving needs and preferences.
Shift Leader
Cook Factory
Athens. GA
02.2015 - 09.2018
- Supervised daily operations to ensure efficient workflow and team productivity.
- Trained new staff on operational procedures and safety protocols.
- Coordinated shift schedules to optimize labor resources and coverage.
- Monitored inventory levels, ensuring timely restocking of supplies.
Shift Manager
Burger King
Atlanta, GA
01.2015 - 01.2017
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented inventory management processes to reduce waste and optimize stock levels.
- Coordinated shift schedules to maximize staff efficiency and meet peak demand times.
Personal Caregiver
Lesile Homecare
Athens, GA
03.2013 - 03.2016
- Provided personalized care to clients, enhancing daily living activities and overall well-being.
- Assisted clients with mobility, ensuring safety and comfort during transportation and physical activities.
- Developed and maintained trusting relationships with clients and families to foster open communication.
- Monitored client health status, reporting changes to healthcare professionals for timely interventions.
Teacher Aid
Broadacre Daycare Center
Athens.GA
08.2005 - 08.2009
- Assisted lead teacher in developing and implementing lesson plans to enhance learning experiences.
- Supported children's social and emotional development through individual and group activities.
- Observed and documented student progress to inform instructional adjustments.
- Collaborated with parents and staff to address children's needs effectively.
Education
High School Diploma -
Classic City High School
Athens, GA05-2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Personal Caregiver
Peggy Sue Personal Care
02.2024 - 02.2025
Assistant Manager
Burger King
12.2022 - 12.2025
Shift Leader
Cook Factory
02.2015 - 09.2018
Shift Manager
Burger King
01.2015 - 01.2017
Personal Caregiver
Lesile Homecare
03.2013 - 03.2016
Teacher Aid
Broadacre Daycare Center
08.2005 - 08.2009
High School Diploma -
Classic City High School