Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanta Parham

Huber Heights,OH

Summary

Reliable employee seeking position. Offering excellent communication and good judgment. Dedicated and professional. An excellent history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Cook/Hospitality Aide

Laurels Of Huber Heights
09.2022 - Current


  • Participated in opening kitchen procedures.
  • Prepping and preparing home cooked meals.
  • Maintained a organized, clean and sanitary environment.
  • Helped lead a team of 2-3 Dietary Aides
  • Kept daily log of food and refrigeration system temperatures.
  • Followed procedures of specific dietary regulations
  • Hospitality Aide
  • assisted nursing staff with care of residents.
  • on site caregiver answering residents calls and request

Executive Housekeeping Manager

Tru By Hilton
04.2020 - 09.2022
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Lead Stocker

ALPLA
09.2019 - 08.2020
  • Directed team in maintenance of department stock levels and visually appealing look.
  • Coordinated assignments to keep workspaces clean and organized.
  • Inspected merchandise for quality, variety and safety against specifications.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Shift Manager

Arbys GZK
04.2016 - 02.2019
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Checked building to confirm maintenance and cleaning met code and regulations.

Education

High School Diploma -

Colonel White School of Arts
Dayton, Ohio
06.1998

Skills

  • Office Maintenance
  • Health Code Compliance
  • Patient Admission
  • Hospitality Environments
  • Cleaning and Sanitizing
  • Critical Thinking
  • Shift Coverage
  • Superior Customer Service
  • Group Activity Leading
  • Guest Relations
  • Elderly Care
  • Empathy and Compassionate Care

Timeline

Cook/Hospitality Aide

Laurels Of Huber Heights
09.2022 - Current

Executive Housekeeping Manager

Tru By Hilton
04.2020 - 09.2022

Lead Stocker

ALPLA
09.2019 - 08.2020

Shift Manager

Arbys GZK
04.2016 - 02.2019

High School Diploma -

Colonel White School of Arts
Shanta Parham