Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interest
Timeline
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Eunice Thomas

Sanford,NC

Summary

Accomplished Billing Specialist offering well-honed account management with over 30 years experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients.

Overview

31
31
years of professional experience

Work History

Billing Specialist

Eskenazi Hospital
Indianapolis, IN
04.1985 - 05.2016
  • Calculated billing charges, prepared and submitted claims to insurance companies.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Answered customer inquiries regarding billings, payments, account status.
  • Maintained accurate records of collections, adjustments and denials in the system.
  • Worked closely with patients to discuss payment arrangements when needed.
  • Assisted in developing strategies for improving collections processes.
  • Provided support to other departments within the organization as needed.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Investigated incorrect billings and processed refunds as necessary.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.

Education

High School Diploma -

George Washington High School
Indianapolis, IN

Skills

  • Contract Preparation
  • Claims Processing
  • Fiscal reporting
  • Payment posting
  • Billing dispute resolution
  • Collections
  • Medical billing and collections
  • Invoicing proficiency
  • Customer Engagement

Accomplishments

Customer Service Award

Hobbies and Interest

  • Caregiver for Family and Church Members
  • Sings in choir
  • Exercise

Timeline

Billing Specialist

Eskenazi Hospital
04.1985 - 05.2016

High School Diploma -

George Washington High School

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Eunice Thomas