Shantavia Wadsworth

Adept Customer Service Representative with proven expertise in problem-solving and critical thinking, honed at Arise Platform. Excelled in managing high-stress situations, enhancing customer loyalty through empathetic engagement, and efficiently handling escalated calls. Skilled in data entry and active listening, consistently achieving high customer satisfaction rates. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.