Shante Smith
Newark,NJ
Summary
I am a highly motivated and adaptable professional with exceptional organizational skills and a strong work ethic. I quickly master new tasks and work effectively both independently and as part of a team. I am eager to leverage my experience and interpersonal skills to support and contribute to an organization that fosters growth and development while presenting new challenges.
Overview
2
2
years of professional experience
Work History
Integrated Case Manager (Mental Health Worker)
Jersey City Medical Center
Jersey City , NJ
07.2023 - Current
- Effectively guides clients through administrative processes to obtain the essential paperwork required to obtain government benefits and extra support services
- Uses skilled case management abilities to identify client needs and efficiently arrange links to necessary services, exhibiting a deep awareness of local resources and mental health issues
- Maintains a compassionate and supportive demeanor when engaging with clients, creating an atmosphere that is favorable for productive dialogue and developing a connection
- Exhibits empathy and responsiveness in addressing client concerns and needs, while prioritizing their overall well-being
- Offers comprehensive transportation support, including guidance on becoming self-sufficient travel abilities, to guarantee that clients can reach necessary appointments and community events that are critical to reaching their wellness goals
- Dedicated time to encouraging people to independently and confidently navigate their surroundings, therefore fostering self-sufficiency and overall well-being
- Worked with Excel spreadsheets to collect data about client community links
Security Professional
Allied Security
Berkeley Heights , NJ
06.2022 - Current
- Performed front desk security duties at Samsung Electronics America, ensuring the safety and security of the premises
- Welcomed employees and guests with professionalism and courtesy, while efficiently managing the sign-in and sign-out process
- Maintained vigilance by monitoring email correspondence and promptly responding to inquiries or alerts
- Conducted regular patrols of the site to proactively identify and address any security concerns, while also monitoring surveillance cameras to oversee the premises effectively
- Demonstrated a strong commitment to maintaining a secure environment for all occupants through consistent adherence to security protocols and proactive risk management practices
Case Manager (Partial Care)
Catholic Charities
Jersey City , NJ
01.2023 - 06.2023
- Provided thorough case management services while adhering to best practices and regulatory standards to clients enrolled in Partial Care programs
- Lead therapeutic group sessions lasting 60 minutes each to encourage social integration and skill development
- When necessary, provide extra support and direction to address specific difficulties
- Keep thorough records of all interactions with clients, making sure they are correct and compliance with legal requirements
- Handle a caseload of thirty clients efficiently, while overseeing their development and making sure their requirements are addressed with tact and expertise
- Developed collaborations among psychiatrists and other medical specialists in the Partial Care program to enable integrated treatment and comprehensive client support
- Establish and maintain open lines of communication with clients' families and community providers, serving as a liaison to coordinate services and enhance the continuity of care
- Administered proper file management and record-keeping procedures, making sure that client data is correctly organized and documented in accordance with legal and regulatory standards
Education
B.A - Social and Behavioral Science, Minor in Religion
Bloomfield College
Bloomfield, NJ05.2022
Skills
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Client Advocacy
- Case Management
- Group Therapy
- Community Outreach
- Patient Assessment
- Community Resources
- Conflict Resolution
- Email and Telephone Etiquette
- Positive Attitude
- Family Education
- File Management
- Data Entry
- Appointment Scheduling
- Recording histories
- Customer Service
- HIPAA Compliance
- Time Management
- Team Player
Timeline
Integrated Case Manager (Mental Health Worker)
Jersey City Medical Center
07.2023 - Current
Case Manager (Partial Care)
Catholic Charities
01.2023 - 06.2023
Security Professional
Allied Security
06.2022 - Current
B.A - Social and Behavioral Science, Minor in Religion
Bloomfield College
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