Shante Harrison
Springfield Gardens,NY
Summary
Highly-motivated professional with proactive attitude and the ability to learn quickly and desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
PCA
Silver Lining Home Health Care
Bronx, NY
12.2024 - Current
- Maintained accurate records of client care services provided on a daily basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
PCA
Heart to Heart Home Care Agency
Bronx, NY
12.2022 - 09.2024
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Transported clients from one location to another in an efficient manner.
- Maintained accurate records of client care services provided on a daily basis.
- Provided customer service support when needed.
Dietary Aide
East Haven Nursing And Rehabilitation Center
Bronx, NY
06.2019 - 01.2022
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
Returns Associate
Marshalls Department Store
Bronx, NY
08.2018 - 10.2020
- Processed customer returns and exchanges in accordance with store policy.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
Associate of Applied Science -
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Time management
- Email management
- Computer Literacy
- Healthcare assistance
- Customer Service
- Strong work ethic and integrity
Timeline
PCA
Silver Lining Home Health Care
12.2024 - Current
PCA
Heart to Heart Home Care Agency
12.2022 - 09.2024
Dietary Aide
East Haven Nursing And Rehabilitation Center
06.2019 - 01.2022
Returns Associate
Marshalls Department Store
08.2018 - 10.2020
Associate of Applied Science -
Borough of Manhattan Community College of The City University of New York
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