Shantel Baeza
San Dimas,CA
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Marco Equipment Company
Pomona, California
09.2018 - Current
- Handled incoming calls and directed callers to appropriate department or employee.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Filed documents relating to Accounts Payable and Receivable activities accurately in an organized manner.
- Processed payments to vendors via checks or electronic transfers.
- Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Prepared and organized files for storage, archiving, and retrieval.
- Maintained records of all incoming and outgoing documents, ensuring accuracy and completeness.
- Created new folders or updated existing ones when necessary.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Assisted other departments with locating important documents quickly.
Education
Business Principles Certification - Microsoft Office 2016
Tri-Community Adult Education
Covina, CA08-2018
Skills
- Mail handling
- Scheduling
- Office Administration
- Data Entry
- Filing
- Clerical Support
- Multi-line telephone system operation
- Customer Service
- Mail distribution
- Bookkeeping
- Invoice Processing
- Phone call answering
- File Organization
- AR/AP
- Credit and collections
- Microsoft
Timeline
Administrative Assistant
Marco Equipment Company
09.2018 - Current
Business Principles Certification - Microsoft Office 2016
Tri-Community Adult Education