Shantel Clemons
Brooklyn ,NY
Summary
Dedicated Bus Operator with a clean driving record at New York City Transit Authority, skilled in defensive driving and effective communication. Successfully ensured passenger safety and comfort, while maintaining vehicle reliability through proactive inspections and fuel efficiency practices. Committed to providing exceptional customer service and support for passengers with disabilities.
Overview
3
3
years of professional experience
Work History
Bus Operator
New York City Transit Authority
Brooklyn, NY
02.2022 - Current
- Operated buses safely, adhering to all traffic regulations and company policies.
- Assisted passengers with boarding, ensuring a smooth and efficient process.
- Learned and followed safety protocols for passenger transport and vehicle operation.
- Maintained cleanliness and organization of the bus interior during shifts.
- Communicated effectively with dispatch regarding route changes or delays.
- Monitored fuel levels and reported maintenance needs promptly to ensure reliability.
- Provided excellent customer service, addressing passenger inquiries and concerns professionally.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Education
GED -
Brooklyn Adult Learning Center
475 Norstand Ave06.2017
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Wheelchair support
- Traffic laws compliance
- Safe driving practices
- Effective communication skills
- Safe driving skills
- Troubleshooting skills
- Customer relations skills
Timeline
Bus Operator
New York City Transit Authority
02.2022 - Current
GED -
Brooklyn Adult Learning Center