Overview
Work History
Education
Skills
Timeline
Generic

Shantel Collins

Memphis,TN

Overview

2
2
years of professional experience

Work History

Customer Service Representative

AT&T
Memphis, TN
08.2023 - 10.2025
  • Successfully assisted my team to exceed warehouse goals while maintaining warehouse safety.
  • Clear and professional communication skills, both written (email) and verbal (handling basic customer phone inquiries)
  • Oversee daily operations, ensuring compliance with warehouse regulation.
  • Receive storage and issued material.
  • Verify stock records against sort documents.
  • Maintain inventory level and processing over 5,000 items.
  • Ensure high accuracy for minimal back orders.
  • Responsible for analyzing product data, identifying trends, and developing strategies to improve warehouse performance.

Customer Service Representative

AT&T
Memphis, TN
08.2023 - 10.2025
  • Successfully assisted my team to exceed warehouse goals while maintaining warehouse safety.
  • Clear and professional communication skills, both written (email) and verbal (handling basic customer phone inquiries)
  • Oversee daily operations, ensuring compliance with warehouse regulation.
  • Receive storage and issued material.
  • Verify stock records against sort documents.
  • Maintain inventory level and processing over 5,000 items.
  • Ensure high accuracy for minimal back orders.
  • Responsible for analyzing product data, identifying trends, and developing strategies to improve warehouse performance.

Education

High School Diploma - undefined

Grad Academy Memphis
Memphis
05.2017

Skills

  • Customer Service
  • Team Leader
  • Communication
  • Problem-solving
  • Time Management
  • Critical Thinker

Timeline

Customer Service Representative

AT&T
08.2023 - 10.2025

Customer Service Representative

AT&T
08.2023 - 10.2025

High School Diploma - undefined

Grad Academy Memphis
Shantel Collins