Shantel Davis
Katy,TX
Summary
I am a driven, motivated and experienced professional seeking a rewarding position in an established, innovative organization with honorable core values, where I can affect positive change in the lives of others and the community at large.
Overview
9
9
years of professional experience
Work History
Family Services Case Manager
SEARCH Homeless Services
Houston, TX
04.2023 - Current
- Demonstrated proficiency in handling crisis situations and providing comprehensive case management along with group counseling.
- Successfully helped clients dealing with chronic homelessness and disabilities, including individuals with dual diagnoses.
- Implements evidence-based counseling approaches by incorporating the Transtheoretical Model and Motivational Interviewing techniques.
- Collaborated with diverse professionals in interdisciplinary treatment team meetings, fostering cohesive healthcare delivery.
- Adapted seamlessly to diverse work arrangements, excelling in both individual and team-based office environments within housing facilities.
- Brings extensive experience in assisting marginalized communities.
Director of Youth/Young Adult Program
Family Ties, Family Resource Services
Houston, Texas
08.2022 - Current
- Formulate the policies and procedures for a drop-in center
- Generate the policies for a transitional housing program
- Construct documents and forms for the transitional housing program and drop-in center
- Complete intakes for victims/survivors to see if they qualify for the program
- Complete monthly check-ins with clients to goal plan, budget and talk about self-care methods
- Pay rent, utilities, application fees and deposits for clients
- Update funding/budget through an excel spreadsheet
- Produce forms and documents
- Provide clients with resources
- Network with local apartments, home owners, and realtors to form partnerships for placement of clients
- Dispense COVID relief grant funds to the community
- Budget for the COVID relief grant funds
- Grant reporting for COVID relief funds.
Server
International House of Pancakes
04.2015 - 11.2023
- Create a welcoming and positive environment to make diners and guests feel at home
- Present menus to patrons and answer questions about menu items, making recommendations upon request in a 150+ seat restaurant
- Assisted host or hostess by answering phones to take reservations, to-go orders, and by greeting, seating and thanking guests
- Serve food and beverages to patrons, and prepare or serve specialty dishes
- Act as a team player, and help other service staff.
Director of Transitional Housing
Family Ties, Family Resource Services
Houston, Texas
01.2020 - 07.2022
- Complete intakes for victims/survivors to see if they qualify for the program
- Complete monthly check-ins with clients to goal plan, budget and talk about self-care methods
- Pay rent, utilities, application fees and deposits for clients
- Update funding/budget in an excel spreadsheet
- Develop documents for the program
- Provide clients with resources
- Network with local apartments, home owners, and realtors to form partnerships for placement of clients.
Housing Navigator
Family Ties, Family Resource Services
Houston, Texas
01.2020 - 05.2020
- Assisted team members as needed, including office administration, scheduling meetings, fundraiser events
- Traveled with the Primary Prevention team to off-site locations for presentations to middle and high school students
- Collaborated with all programs to gain knowledge and experience regarding advocacy and prevention.
Undergraduate Intern
Family Ties, Family Resource Services
Houston, Texas
01.2019 - 12.2019
- Assisted team members as needed, including office administration, scheduling meetings, fundraiser events
- Traveled with the Primary Prevention team to off-site locations for presentations to middle and high school students
- Collaborated with all programs to gain knowledge and experience regarding advocacy and prevention.
Education
Master of Science - Juvenile Justice
Prairie View A & M University
Prairie View, TX12-2023
Bachelor of Science in Psychology -
Prairie View A&M University
05.2020
Skills
- Formulate policies and procedures
- Construct documents and forms
- Complete intakes
- Microsoft Office expert
- Network with local apartments, home owners, and realtors
- Grant reporting
- Organize and develop fundraisers
- Advocacy and prevention
- Case Management
Training
- Trust Based Relational Intervention
- Crime Against Childrens Conference
- Texas Association Against Sexual Assault
- Texas Education for Homeless Children and Youth
- Crime Against Persons Conference
- Commerical Sexual Exploitation of Youth
- Girls Educational & Mentoring Services
- Transtheoretical Model
- Motivational Interviewing
Timeline
Family Services Case Manager
SEARCH Homeless Services
04.2023 - Current
Director of Youth/Young Adult Program
Family Ties, Family Resource Services
08.2022 - Current
Director of Transitional Housing
Family Ties, Family Resource Services
01.2020 - 07.2022
Housing Navigator
Family Ties, Family Resource Services
01.2020 - 05.2020
Undergraduate Intern
Family Ties, Family Resource Services
01.2019 - 12.2019
Server
International House of Pancakes
04.2015 - 11.2023
Master of Science - Juvenile Justice
Prairie View A & M University
Bachelor of Science in Psychology -
Prairie View A&M University
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