SHANTEL DAVIS
New York,NY
Summary
Diligent candidate pursuing entry-level phlebotomist role at lab corporation, focused on providing superior patient care and maintaining high standards of accuracy.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Access-a-Ride
Global Contact Center
Long Island City, NY
05.2022 - 08.2024
- Responded to telephone inquiries regarding information and transportation services.
- Verified client service eligibility for transportation assistance.
- Scheduled trips with qualified drivers, adhering to 48-hour advance notification requirements.
COVID-19 Administrative Assistant
MTA
New York, NY
02.2021 - 04.2022
- Managed transit employees' vaccine cards and coordinated with human resources.
- Spearheaded assignment of transit employees to appropriate locations.
- Provided administrative support to senior executives, overseeing daily operations.
- Scheduled transit workers for vaccine appointments and ensured follow-up coordination.
Patient Unit Associate
NYU Langone Medical Center
New York, NY
04.2016 - 05.2018
- Documented daily case notes and coordinated follow-up for efficient case management.
- Collaborated with medical teams, patients, and families to execute effective treatment plans.
- Facilitated clear communication among patients, families, peers, and supervisors.
Patient Transporter
NYU Langone Medical Center
New York, NY
03.2014 - 04.2016
- Facilitated patient mobility from beds, wheelchairs, stretchers, and transport vans.
- Provided emotional support and encouragement to patients and families.
- Transported patients to testing, treatment units, operating rooms, and other areas using various mobility devices.
Education
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY05-2010
Skills
- Microsoft Office
- Outlook
- Power Point
- Word
- Excel
- Epic software
- Company organization
- Spreadsheet management
- Office administration
Certification
JP Morgan Chase, Citibank, and HSBC, Bank Teller Certificate
• Real Estate Sales License
• Real Estate Sales License
Timeline
Access-a-Ride
Global Contact Center
05.2022 - 08.2024
COVID-19 Administrative Assistant
MTA
02.2021 - 04.2022
Patient Unit Associate
NYU Langone Medical Center
04.2016 - 05.2018
Patient Transporter
NYU Langone Medical Center
03.2014 - 04.2016
Associate of Arts - Liberal Arts
Borough of Manhattan Community College