Yardi
Shantel Grant
Medical Office Assistant/Administrative Assistant
Atlanta,GA
Summary
Document Imaging Specialist with proven expertise in Records and Information Management within an Information Technology environment at Atlanta Housing Authority. Adept at managing and organizing complex information systems to enhance operational efficiency. Committed to leveraging technical skills and attention to detail to support organizational goals.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Document Imaging Specialist
Atlanta Housing Authority
Atlanta, GA
03.2022 - Current
- Preparing documents for scanning, operate various equipment, scan & index documents, manage document request retrievals, and manage document pickups.
- Proactively monitor all assigned HCVP and DPA lists, libraries, folders to identify and retrieve pending PDFs for processing. This ensures backlog prevention supports adherence to the Imaging Department's service level agreements (SLAs).
- Demonstrate proficiency using Microsoft Office and other agency proprietary software such Yardi, and knowledge Lake.
- Monitor document scanning workflows, ensuring quality control, of digitized records using Correspondence Dro Off.
- Accurately enter metadata into database and assist in troubleshooting.
- Organized critical information and data, reducing paper waste 98%.
Part-Time Clerk
QuikTrip
Atlanta, GA
08.2010 - 02.2019
- Enthusiastically greet customers and provide assistance, operate gas tanks, and process customer transactions at the cash register as well as accounting for all money received, with efficient and high-quality service.
- Effectively handle administrative tasks such as the organization and management of inventory assets and supplies and emails.
- Create effective resolutions to daily customer inquiries and dilemmas, while multitasking in between tasks, customers and phone calls.
- Facilitate training for newly hired co-workers on daily tasks such as preparing supplies, management of grocery item dates, and accounting for cash. Assist trainees with operating computers for ordering and receiving merchandise from shipments.
- Demonstrated expertise in relevant software applications, utilizing technology effectively to manage all aspects of the time clerk role efficiently.
Seasonal Merchandiser
Macy's
Atlanta, GA
10.2016 - 01.2017
- Provided exceptional customer service and team support, and maintained an attractive presentation of the merchandise in each department.
- Worked effectively in a team-oriented environment and independently under management supervision.
- Demonstrated proficiency in handling numerous concurrent tasks and completing them in a timely manner.
- Managed storage, shipments, scanned and altered prices for markdowns.
Education
Associate of Science -
Gwinnett Technical College
Lawrenceville, GA05-2019
Skills
Strong verbal and written communication skills
Self-motivated
Conflict Resolution
Time Management
Multitask and Adaptable
Detail-oriented and Highly Organize
Software
Microsoft Office
ShareGate
EMR(Electronic Medical Records)
Knowledge Lake
Certification
2017-07 Administrative Support Assistant
Timeline
Document Imaging Specialist
Atlanta Housing Authority
03.2022 - Current
Seasonal Merchandiser
Macy's
10.2016 - 01.2017
Part-Time Clerk
QuikTrip
08.2010 - 02.2019
Associate of Science -
Gwinnett Technical College