Shantel Mundell
Columbia ,MD
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Transportation/Office Assistant
Humanim
Columbia, MD
05.2024 - Current
- Maintained a clean driving record with zero accidents or traffic violations
- Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
Phlebotomist/Lab Tech
Johns Hopkins Hospital
Baltimore, MD
03.2022 - 05.2024
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting
- Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures
- Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures
- Collected, analyzed, and interpreted data from various lab experiments using advanced scientific equipment
- Prepared chemical solutions and reagents necessary for conducting experiments
- Calibrated and maintained laboratory instruments to ensure accuracy of test results
PCA Personal Care Assistant
Synergy Health
Portsmouth, VA
03.2018 - 06.2018
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Transported individuals to events and activities, medical appointments and shopping trips.
Med Tech
Progress Unlimited Inc
Owings Mills, MD
05.2017 - 11.2017
- Work with intellectually and developmentally impaired patients
- Give patients their medications
- Interact with patients and help them engage in activities
- Prepare meals and feed patients
- Assist patients with bathing and getting dressed
- Assist in keeping the patients living area clean.
Medical Assistant Intern
DR. VIJAAYALASHMI L. NIMMAGADDA MD
Glen Burnie, MD
06.2015 - 08.2015
- Created and prepared patient charts accurately for clinics and medical professionals.
- Adhered to strict document deadlines for charting and other paperwork.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected histories, vitals and current complaints via patient interviews.
Education
Certificate of Technical Studies - Surgical Tech
UMBC
Baltimore, MDPhlebotomy Certification - Medical
Bevel Up
Baltimore, MD07.2021
Associate Degree In Nursing - Medical Assisting
Centura College
Portsmouth VA06.2018
Technical - Medical Assisting
Fortis Institute - Baltimore
Windsor Mill, MD05.2015
GED -
Howard County Community College
Howard County MD, Columbia11.2014
Skills
- Detailed Activity Logs
- Team Player
- Microsoft Office
- Detail-Oriented
- Critical Thinking
- Data Entry
- Medical Terminology
- Medical Scheduling
Certification
CPR Certification
First Aid Certification
Certified Phlebotomy Technician
Timeline
Transportation/Office Assistant
Humanim
05.2024 - Current
Phlebotomist/Lab Tech
Johns Hopkins Hospital
03.2022 - 05.2024
PCA Personal Care Assistant
Synergy Health
03.2018 - 06.2018
Med Tech
Progress Unlimited Inc
05.2017 - 11.2017
Medical Assistant Intern
DR. VIJAAYALASHMI L. NIMMAGADDA MD
06.2015 - 08.2015
GED -
Howard County Community College
Technical - Medical Assisting
Fortis Institute - Baltimore
Associate Degree In Nursing - Medical Assisting
Centura College
Phlebotomy Certification - Medical
Bevel Up
Certificate of Technical Studies - Surgical Tech
UMBC