Summary
Overview
Work History
Education
Skills
Timeline
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Shantel Niemela

Travelers Rest,SC

Summary

Dynamic hospitality professional with extensive experience at Tigerville Cafe, excelling in customer service and food safety. Proven ability to lead teams during peak hours while maintaining high standards of cleanliness and efficiency. Recognized for problem-solving skills and attention to detail, ensuring a seamless dining experience for all guests.

Overview

2
2
years of professional experience

Work History

Waitress

Tigerville Cafe
Travelers Rest, SC
12.2024 - Current
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Took orders for food and drinks and delivered them to guests.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Processed payments accurately using cash registers or POS systems.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Bussed tables as needed during peak hours.

Cook/Cashier

Pizza Haven Too!
New Ipswich, NH
09.2023 - 06.2024
  • Assembled pizzas and subs for oven preparation
  • Operating the grill.
  • Operating the fryer.
  • Completing customers' orders and ringing them out.

Education

Abeka
Pensacola, FL

Skills

  • Food safety
  • Customer service
  • Staff collaboration
  • Team leadership
  • Problem solving
  • Time management
  • Hospitality service expertise
  • Active listening
  • Physical stamina
  • Attention to detail
  • Menu memorization
  • Accurate money handling
  • Basic math

Timeline

Waitress

Tigerville Cafe
12.2024 - Current

Cook/Cashier

Pizza Haven Too!
09.2023 - 06.2024

Abeka

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