Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

SHANTEL PACATANG-HIRAI

Kailua-Kona

Summary

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills. Self-motivated Legal Assistant facilitates case management for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity.

Overview

9
9
years of professional experience

Work History

Legal Assistant

PACIFIC STATES LEGAL AIDE, INC
02.2022 - Current
  • Draft pleadings, letters, discovery, deeds, property division charts, divorce decrees, agreements in contemplation of divorce or paternity, motions, petitions for temporary restraining order, trial exhibit and witness lists in the areas of real estate, family law, and civil litigation cases
  • Organize, create and set up files
  • Make copies and scan in documents
  • Assist in preparation of cases for meetings, trials, mediations and hearings
  • Organize and prepare exhibits for trials
  • Confer with clients collect payment

Medical Assistant

SLEEP CENTER HAWAII
Hilo
02.2020 - 09.2021
  • Answer phone calls, type with accuracy and reasonable speed, fax and route mail
  • Prepare paperwork and packets for clinic
  • Greet, check-in, and check-out patients, collect co-payments.
  • Data entry using an EMR system: enter patient demographics, schedule patient appointments (ECW preferred)
  • Request/Review patient records
  • Process referrals and obtain insurance precertification and benefits verification
  • Preparation for doctor's examination, record purpose of visit, current medications, blood pressure, height, weight, etc.
  • Refer patients for sleep studies and/or any test requested by the provider
  • Dispense durable medical equipment to treat sleep disorders
  • Dispense Home Sleep Testing equipment

Counter Helper

UMEKES, HUALALAI
05.2019 - 02.2020
  • Greet customers
  • Prepared food
  • Cashier

Relationship Service Representative

BANK OF HAWAII
Hilo
09.2018 - 02.2020
  • Money handling
  • Customer service
  • Processing loan payments
  • Executed wire transfers
  • Handled cash advances

Part Time Cashier

TARGET
Hilo
01.2017 - 09.2018
  • Cashier
  • Money handler

Education

Sophomore - LPN

Hilo Community College
Hilo, Hawaii
01.2014

High School Diploma -

Keaau High School
Keaau
01.2013

Skills

  • Microsoft Office
  • Microsoft Word
  • PowerPoint
  • Adobe
  • Dropbox
  • Microsoft Office XP
  • Microsoft Excel
  • Microsoft Office 365
  • MS Outlook
  • Typing: 40 WPM
  • Legal research
  • Document drafting
  • File organization
  • Exhibit preparation
  • Client communication
  • Court filing
  • Time management
  • Customer service
  • Case management
  • Data entry

References

  • Dr. Moore PhD, Sleep Center, 240-328-7697
  • Terri Ribordy, Pacific States Legal Aide, Inc, 808-345-8787
  • Sarah Dunaway, Teacher, 808-315-1814

References

References available upon request.

Timeline

Legal Assistant

PACIFIC STATES LEGAL AIDE, INC
02.2022 - Current

Medical Assistant

SLEEP CENTER HAWAII
02.2020 - 09.2021

Counter Helper

UMEKES, HUALALAI
05.2019 - 02.2020

Relationship Service Representative

BANK OF HAWAII
09.2018 - 02.2020

Part Time Cashier

TARGET
01.2017 - 09.2018

Sophomore - LPN

Hilo Community College

High School Diploma -

Keaau High School
SHANTEL PACATANG-HIRAI
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