Shantel Taylor
Ontario,CA
Summary
Proven Health Information Technician with a track record of enhancing information accuracy by 15% at Cedar Sinai Medical Center, demonstrating exceptional medical terminology proficiency and effective communication abilities. Specializes in medical records management and quality control practices, ensuring data integrity and superior administrative support.
Overview
3
3
years of professional experience
Work History
Home Health Clerk 3
Kaiser Permanente
Pasadena , CA
09.2024 - Current
- Schedule SOC, EVAL and follow-up appointments and coordinating visits between patients and healthcare providers.
- Manage and maintain patient records and documentation related to home health services
- Comply with HIPAA regulations and hospital policies.
- Collaborate with healthcare providers, administrative staff, and patients to communicate appointment details and address scheduling-related concerns
- Assist in the implementation of electronic medical record (EMR) EPIC systems, ensuring smooth transition and data integrity.
- Participate in quality assurance initiatives to monitor and improve the scheduling process.
- Medical Transcription: Type patient treatment plans and other patient care documents applying correct medical and pharmaceutical terminology.
- Read patient assessment documents & provider progress notes & abstract medical information for inclusion in the treatment plan.
EVS Housekeeper
Kaiser Permanente
Los Angeles, CA
04.2024 - 09.2024
- Cleans equipment, surgical areas, furniture & beds
- Cleans spills & flooded areas
- Deep cleans, sanitize rooms, matresses, vents, & bathrooms
- Collects & disposes of waste including biohazardous medical waste according to policies & procedures, ensures biohazardous waste is stored and locked in approved areas
PSR-Patient Service Representative
Cedar Sinai Medical Center
Los Angeles, CA
11.2023 - 02.2024
- Welcome and direct patients
- Field patient questions
- Assist patients with paperwork
- Manage patients complaints and feedback
- Supervise patient intake procedures
- Collect and verify patient information and insurance coverage
- Maintain written, verbal and electronic communications
- Patient scheduling
- Payment/Copayment collection
- Maintenance of patient charts and or electronic health records (EHRs)
Accounts Payable Analyst
Hollywood Presbyterian Medical Center
Los Angeles , CA
05.2023 - 07.2023
- Process vendor invoices by obtaining appropriate documentation and approval prior to payment.
- Match invoices and supporting documents to payroll checks for printing.
- Steer extensive research to reconcile and correct discrepancies in vendor statements to verify accuracy of balances for invoices.
- Help with month end closing regarding accounts payable invoices manual accrual.
- Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
- Assist the Finance team with other ad-hoc projects as needed.
Health Information Technician
Cedar Sinai Medical Center
Los Angeles, CA
09.2021 - 03.2023
- Improved information logged in company system by 15% through quality reviews and in-depth analysis of information found in correspondence.
- Performed health information activities necessary to coordinate, maintain and use electronic and paper patient health records.
- Specialized in one or more clerical functions, such as coding clerical support and transcription processing.
- Aligned record request, image scanning quality auditing, and served as the satellite representative in off-campus locations.
- Compiled trend data and generated reports of daily work activity for management review.
Education
High School Diploma -
Alexander Hamilton High School
Los Angeles, CA06-1994
Skills
- Medical terminology proficiency
- Effective communication abilities
- Administrative support experience
- Critical thinking abilities
- Medical Records Management
- Quality control practices
- Data Entry
- Customer Service
- Clerical skills
- Answer telephones
- MS Office Suite (Word, Excel, Outlook)
- Chartmaxx
- IDX
- Medisoft
- Med Asset
- IBEX
- Brightree
- Avatar
- Med Force
- MS Prodscal
- Meditech, Epic, Citrix
- MS400 Bay
- ICD-9/CPT coding, SMS, and PMOC
- Medical Terminology
References
References available upon request.
Timeline
Home Health Clerk 3
Kaiser Permanente
09.2024 - Current
EVS Housekeeper
Kaiser Permanente
04.2024 - 09.2024
PSR-Patient Service Representative
Cedar Sinai Medical Center
11.2023 - 02.2024
Accounts Payable Analyst
Hollywood Presbyterian Medical Center
05.2023 - 07.2023
Health Information Technician
Cedar Sinai Medical Center
09.2021 - 03.2023
High School Diploma -
Alexander Hamilton High School
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Karina MaheyKarina Mahey
Teleservice Representative at Kaiser Permanente - The Permanente Medical GroupTeleservice Representative at Kaiser Permanente - The Permanente Medical Group
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
Cara MethvenCara Methven
Pre-op / PACU RN at Seven Oaks Surgery CenterPre-op / PACU RN at Seven Oaks Surgery Center