SHANTEL CABANES
Licensed Esthetician with 10+ years of healthcare leadership experience in operations, employee training, onboarding, HIPAA compliance, scheduling, payroll support, and patient relations. Recognized for mentoring staff, improving workflows, and delivering exceptional service. Seeking an Esthetics Instructor, School Manager, Education Coordinator, or Spa Manager role.
Work History
Practice Administrative Lead
4 Years 2 Months- Managed daily office operations, including staffing, scheduling, payroll support, and communications to ensure smooth workflow.
- Manage daily office operations, staffing, scheduling, payroll support, and communications.
- Ensured HIPAA compliance and maintained medical records to protect patient privacy and data integrity.
- Led provider and department meetings to facilitate effective communication and decision-making.
- Utilized EPIC software for patient record management.
Nursing Coordinator
2 Years 1 Month- Coordinated nurse scheduling to ensure optimal staffing levels and coverage.
- Managed all communications and email correspondence with clients and staff.
- Collaborated with HHAeXchange and insurance contracts to streamline patient care processes.
Front Desk WIC
1 Year- Processed applications and recertifications to ensure timely access to WIC services.
- Verified insurance in EPACES to facilitate accurate participant coverage and benefits.
- Updated and organized participant records in the database.
Front Desk Coordinator (Externship)
3 Months- Collected copayments while verifying insurance to ensure accurate billing.
- Assisted patients and coordinated front desk communications to enhance patient experience.
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Implemented electronic health record systems to improve data accuracy and accessibility.
Office Assistant
1 Year 9 Months- Organized and maintained medical records for patient confidentiality.
- Coordinated and scheduled patient appointments to optimize clinic workflow.
- Handled multiline phone system, verifying patient information for accurate records.
Front Desk Coordinator / Medication Assistance Rep
9 Months- Verified insurance and EMR records to ensure accuracy for patient care.
- Processed PCP changes and referrals to facilitate timely access to necessary healthcare services.
- Gathered patient registration documents to ensure compliance with health regulations.
Education
Bachelor's Degree - Health Administration
Associate Degree - Healthcare Office Administration
ESTHETICAN - LINCESED AESTHETICAN
Skills
Accomplishments
I BECOME A LICENSED ESTHECICAIN IN MARCH 2026 AND HAVE MANY CERERTIFICATION FROM SCHOOL AS WELL EXPERIENCE IN GREAT COMSTOMER SEVICE TEACHING MORE BECAUSE I WORK IN THE HEALTH CARE FOR MORE THEN 10 YEARS
Certification
Circadia Professional Product Knowledge Training, July,2026.
ZEMITS Professional Equipment Training, July,2026.
Permanent Makeup Certification, AMZ May,2026.
Dermaplaning Certification, March,2026.
Threading Certification, March 2026.
Teeth Whitening Certification, November 2025.
Eyelash Extensions Certification, March 2025.