Shantelle Hubbard

• Taking in road complaints and set up inspections. Make list of water main breaks and sewer repairs needing concrete work. Process invoices and progress payments. Create purchase orders. Created excel sheet keeping track of contractor progress payments and invoices from three engineering firms. Create files for Planning Commission, Building Board of Appeals, and Mechanical Equipment Arbitration board meetings. Take minutes for these boards. Process files after meeting. When needed help with phones and front counter.

• Managed multiple priorities and tasks, ensuring timely completion of each assignment.
• Inputting part information and pricing into computer system for each address from each technician.
• Managed incoming calls and scheduling appointments, directing callers to appropriate person.

• Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
• Balanced bank statements for the branches on a monthly basis. Communicated with the branches. There were over 150 branches.
• Process credits for returned parts and make sure the credit matched the part that was returned. Communicated with branches about their inventory. Trained new hires.
• In another part of the accounting department - process checks daily from the bank and apply the payments on the customer accounts and balance each bundle.

Bank Teller

• Processed customer transactions promptly, minimizing wait times. Resolved customer issues promptly. Improved customer satisfaction by efficiently processing transactions and addressing account inquiries. Balanced cash drawers accurately at end of each day. Counted and packaged currency and coins.

Accounting Department

• Process NSF checks on customer checking accounts. Report accounts that are in the negative. Balance general ledger accounts.

Mortgage Department

• Process mortgage applications, run credit reports and get them ready for the underwriter. Process the paperwork after the mortgage was approved and signed.

• Switchboard operator and safe deposit box attendant. Process payments and balance christmas club accounts.

Loan Department

• Process 90 day notes for used car dealerships. Do board reports. Assistant to the Loan Department Director.

Accounting Department

• Balance each ATM for each of the four branches.
• Balance the credit card transactions.
• Balance the general ledger accounts.