Shanterra Kemp
Montgomery
Summary
Dynamic and results-driven professional with experience at Chick-fil-A, excelling in customer service and time management. Proven ability to exceed sales targets through strategic engagement and relationship building. Strong attention to detail and leadership qualities ensure a high standard of quality and safety in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Associate
Chick-fil-A
Montgomery, Al
06.2024 - Current
- Assisted in daily operations, ensuring efficient service delivery and customer satisfaction.
- Learned food preparation techniques and maintained cleanliness standards in kitchen areas.
- Supported team members by restocking supplies and organizing workstations for optimal efficiency.
- Engaged with customers to enhance their dining experience through attentive service and communication.
- Adapted quickly to various roles within the restaurant, contributing to team flexibility during peak hours.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Collaborated with colleagues to uphold Chick-fil-A's high standards of quality and hospitality.
- Participated in training sessions to develop knowledge of menu items and company policies.
- Followed safety protocols and procedures to maintain a secure working environment for staff and guests.
Education
Bachelor of Science - Nursing
University of South Alabama
Mobile, ALSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
Timeline
Associate
Chick-fil-A
06.2024 - Current
Bachelor of Science - Nursing
University of South Alabama