Shanti Khadka Thapa

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
• Changed bed linens and collected soiled linens for cleaning.

• Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
• Resolved complaints regarding housekeeping and room service.
• Collaborated with housekeeping staff to promptly address any linen shortages or quality issues.
• Maintained a clean working environment by enforcing housekeeping procedures among team members.
• Expedited room availability by coordinating closely with housekeeping staff during high occupancy periods.

• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Stocked, tagged and displayed merchandise as required.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.

Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Monitored vital signs including blood pressure, temperature and pulse rate.

Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information. Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Monitored vital signs including blood pressure, temperature and pulse rate.

Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information. Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Cleaned and sanitized bathrooms, including toilets, sinks and showers.