Shantinique Brown-Johnson
Detroit
Summary
Dedicated Medical Assistant with extensive experience at Wayne State Physicians Group, skilled in EMR management and patient scheduling. Proven ability to enhance patient care through effective communication and meticulous specimen processing. Committed to maintaining HIPAA compliance and fostering a safe clinical environment, ensuring optimal patient experiences and outcomes.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Farmington Family Physicians
05.2019 - 07.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Wayne State Physicians Group
10.2017 - 05.2019
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Coordinated scheduling of appointments and follow-up visits for optimal patient care.
- Supported clinical staff during examinations by preparing instruments and maintaining sterile environments.
- Educated patients on treatment plans and medication instructions to promote adherence.
- Managed electronic health records, ensuring confidentiality and accuracy of patient information.
- Conducted routine laboratory tests, delivering timely results to support diagnosis and treatment decisions.
- Collaborated with healthcare professionals to streamline workflow and enhance patient experience.
- Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Certified Medical Assistant Certification - Certified Medical Assistant
Dorsey Medical School
Dearborn, MI12-2017
Certificate of Completion - Certified Nursing Assistant
Health Care Solutions And Career Group
Detroit, MI09-2010
High School Diploma -
Old Redford Academy High School
Detroit, MI06-2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Medical terminology
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
- OB/GYN procedures
Timeline
Medical Assistant
Farmington Family Physicians
05.2019 - 07.2021
Medical Assistant
Wayne State Physicians Group
10.2017 - 05.2019
Certified Medical Assistant Certification - Certified Medical Assistant
Dorsey Medical School
Certificate of Completion - Certified Nursing Assistant
Health Care Solutions And Career Group
High School Diploma -
Old Redford Academy High School