Shantinique Williams
Summary
Successful Pharmacy Technician bringing 3 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Plantation, FL
07.2021 - Current
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted in training new employees on pharmacy procedures.
- Restocked shelves with new supplies of medications as needed.
- Managed filing of prescriptions, both electronically and manually.
Emergency Operation Representative
Bosch
Fort Lauderdale, FL
02.2017 - 08.2020
- Answered customer inquiries and resolved customer issues in a timely manner.
- Answered phones for main switchboard to assist operator and facilitate smooth communications.
- Coordinated with other agencies involved in responding to emergencies.
- Maintained accurate records of all incidents handled by entering data into database.
- Dispatched police officers and emergency personnel to calls for service.
- Answered non-emergency inquiries, provided information, and directed calls as necessary.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Dietary Aide
Plantation General hospital
Plantation, FL
10.2010 - 12.2018
- Insurance enrollments Plan information Billing Supervisor duties
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Delivered snacks to nurse station for distribution to specific residents.
- Kept records of meal service for accurate billing.
- Set up trays and food service carts to deliver food to residents.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Rotated inventory to reduce waste and optimize freshness.
- Collaborated with team to deliver timely service of items.
- Prepared and served meals according to dietary guidelines.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Provided nutritional advice to residents and patients regarding their diet plans.
Licensed professional security officer
Marksman Security Corporation
Fort Lauderdale, FL
01.2017 - 04.2018
- For 3 years
- Enforced security regulations
- Effectively communicated pertinent information to visitors
Education
Associate of Arts - Nail Technician
Hollywood Institute of Beauty Careers
Hollywood, FL06.2023
High School Diploma -
Dillard High School
Fort Lauderdale, FL06.2007
Skills
- Customer Service
- Typing
- Data Entry
- Word Processing
- Computer Skills
- Clerical Experience
- Prescription Filling
- Insurance Billing
- Ordering and Stocking Medications
- Problem-Solving Skills
License and certification
- Florida Pharmacy Technician License-expiration:December -2024
- American Redcross CPR Certification-expiration:Decemeber-2024
- Apha Immunizations Administration by Pharmacy Technicians certification
ADDITIONAL SKILLS
- Proficient in Microsoft Word
- Proficient in Microsoft excel
- Proficient in Pharmacy Systems
Timeline
Pharmacy Technician
Walgreen's Pharmacy
07.2021 - Current
Emergency Operation Representative
Bosch
02.2017 - 08.2020
Licensed professional security officer
Marksman Security Corporation
01.2017 - 04.2018
Dietary Aide
Plantation General hospital
10.2010 - 12.2018
Associate of Arts - Nail Technician
Hollywood Institute of Beauty Careers
High School Diploma -
Dillard High School
Similar Profiles
Erin Nicole ToneyErin Nicole Toney
Pharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care PharmacyPharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care Pharmacy
Chloe GrolbertChloe Grolbert
Pharmacy Technician at Walgreen's PharmacyPharmacy Technician at Walgreen's Pharmacy
Devin AlfordDevin Alford
Shift Lead Manager at Walgreen's PharmacyShift Lead Manager at Walgreen's Pharmacy
Wendy BucknerWendy Buckner
Retail Pharmacy Manager at Walgreen's PharmacyRetail Pharmacy Manager at Walgreen's Pharmacy
VANESSA L. HATCHERVANESSA L. HATCHER
Certified Pharmacy Technician CPhT, Registered Pharmacy Technician RPhT, Tech Support Specialist, Coordinator/ Chemo Admin / Buyer at Specialty Pharmacy, NorthBay HealthCare Cancer Center Oncology/ Specialty PharmacyCertified Pharmacy Technician CPhT, Registered Pharmacy Technician RPhT, Tech Support Specialist, Coordinator/ Chemo Admin / Buyer at Specialty Pharmacy, NorthBay HealthCare Cancer Center Oncology/ Specialty Pharmacy