Shantray Ripply
Harrisburg,PA
Summary
Strategic leader in revenue cycle management with significant experience in enhancing billing precision and optimizing workflows, delivering efficient solutions to customer concerns while safeguarding financial integrity.
Overview
11
11
years of professional experience
Work History
Independent Contractor
Uber, Lyft
Harrisburg, PA
10.2023 - Current
- Facilitated safe transportation for passengers along city routes, prioritizing reliability.
- Upheld vehicle cleanliness and performed maintenance checks between rides.
- Supported passengers with loading and unloading items as needed.
- Interacted with riders to understand preferences and provide tailored assistance.
Team Lead Revenue Cycle
UPMC Pinnacle
Harrisburg, PA
09.2022 - 10.2023
- Supervised billing team to enhance accuracy and efficiency in invoicing processes.
- Resolved customer issues swiftly by reviewing billing discrepancies.
- Ensured financial integrity through management of monthly billing statement reconciliations.
- Identified overdue payments via monitoring of accounts receivable aging reports and executing corrective actions.
- Supported financial operations through generation of invoices and processing of payments and deposits.
- Maintained updated knowledge of CPT and ICD-10 coding principles along with third-party billing standards.
- Onboarded new team members to ensure seamless integration into organization.
- Assisted in month-end closing activities for accounting department, including journal entries and account reconciliations.
Medical Biller, Accounts Receivable
Asbury Communities
Mechanicsburg, PA
09.2018 - 09.2021
- Reviewed patient records for coding accuracy before submitting insurance claims.
- Processed and submitted claims for healthcare services promptly and accurately.
- Managed accounts receivable, following up on overdue payments effectively.
- Resolved discrepancies in billing through thorough investigation and analysis techniques.
- Generated invoices for services rendered and distributed monthly statements to clients.
- Developed strategies that improved collections processes through automation or policy updates.
- Ensured compliance with applicable regulations and company policies in billing practices.
- Assisted in month-end closing procedures by preparing journal entries for adjustments.
Medical Biller and Collector
Select Medical
Mechanicsburg, Pennsylvania
03.2015 - 09.2018
- Processed invoice payments and recorded details in account database.
- Reviewed purchase orders, sales tickets, and charge slips to compute fees due.
- Generated month-end statements for customers and resolved related concerns promptly.
- Investigated disputed claims, making necessary adjustments to ensure accuracy.
- Maintained billing software by updating rate changes and current collection reports.
- Participated in workshops to stay updated on industry regulations and best practices.
- Oversaw daily collections and accounts receivable activities, maximizing efficiency.
- Provided guidance to customers facing financial difficulties, ensuring compliance with debt practices.
Education
Associate of Applied Science - Health Care Administration
Brown Mackie College
Greenville, SC03-2013
Some College (No Degree) - Health Care Administration
Liberty University
Lynchburg, VASkills
- Claims processing efficiency
- Billing accuracy and oversight
- Financial reporting capabilities
- CPT coding knowledge
- Customer relationship development
Timeline
Independent Contractor
Uber, Lyft
10.2023 - Current
Team Lead Revenue Cycle
UPMC Pinnacle
09.2022 - 10.2023
Medical Biller, Accounts Receivable
Asbury Communities
09.2018 - 09.2021
Medical Biller and Collector
Select Medical
03.2015 - 09.2018
Associate of Applied Science - Health Care Administration
Brown Mackie College
Some College (No Degree) - Health Care Administration
Liberty University