Shantrianna Thomas
Covington,GA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Driver Examiner
Department Of Drivers Services
Covington
06.2024 - Current
- Administered written tests as well as visual exams related to vehicle operation.
- Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Administrative Support Assistant
Division of Child Support Services
Conyers, Georgia
03.2020 - 06.2024
- Organized and maintained filing systems, both electronic and paper-based.
- Developed and implemented administrative procedures to streamline operations.
- Prepared correspondence, reports and presentations utilizing MS Office Suite applications.
- Provided administrative support to the court staff by preparing and filing legal documents.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
Quality Assurance
American Woodmark
Jackson , GA
09.2017 - 10.2019
- Inspected finished products for quality assurance prior to shipment.
- Performed quality assurance checks throughout the product lifecycle.
- Monitored industry trends related to Quality Assurance initiatives.
- Inspected incoming shipments for quality assurance.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Maintained records of all nonconforming products and completed corrective actions as required.
Quality Assurance Inspector
Mannington Mills Inc.
Madison , Georgia
04.2014 - 08.2017
- Conducted regular inspections of incoming materials, in-process production, and finished goods to ensure conformance to customer requirements.
- Reviewed engineering drawings, blueprints, process sheets, test plans, work instructions. for accuracy and completeness.
- Interfaced with external suppliers, vendors regarding their quality control systems and procedures related to supplied components, products.
- Performed periodic updates on existing systems running Microsoft operating systems and ensured compatibility with other software applications.
Education
Alcovy High School
Covington, GA05-2012
Skills
- Data Entry
- Inbound and Outbound Calling
- Quality Assurance
- Supply Ordering
- Quality Control
- Warehouse Logistics
Timeline
Driver Examiner
Department Of Drivers Services
06.2024 - Current
Administrative Support Assistant
Division of Child Support Services
03.2020 - 06.2024
Quality Assurance
American Woodmark
09.2017 - 10.2019
Quality Assurance Inspector
Mannington Mills Inc.
04.2014 - 08.2017
Alcovy High School