Shantung Jones
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
English Teacher
The Potter’s House English School
Fussa, Japan
08.2013 - 12.2015
- Prepared and implemented lesson plans covering required course topics.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Child Development Specialist
Kiba Child Development Center
Yokota Air Base, Japan
03.2010 - 05.2011
- Developed level-appropriate lessons and activities to support skill-building needs.
- Conducted educational, behavioral and well-being assessments.
Medical Records Specialist| Clinic Administrative Assistant
Tsang Anesthesiologist Clinic
Biloxi, MS
08.2007 - 03.2008
- Processed medical records requests from outside providers according to facility, state and federal law.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
Cashier
Best Buy
Charleston, SC
04.2007 - 12.2007
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Call Center/Insurance Representative
ICT Group
Langhorne, PA
09.2005 - 09.2007
- Assisted customers by answering inquiries on how medical expenses, would be covered if applicable..
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Military Postal Clerk
United States Air Force
09.2000 - 05.2005
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Set staff schedules to optimized coverage of all areas.
Education
B.S - Environmental Science
College
01.2018 - 10.2020
A.A - Foundations of Business
College
06.2011 - 01.2014
Skills
Microsoft Office, Research Analysis, Effective Communicator, Active Listening, Critical Thinking Problem Solving, Time-Management, Attention to Detail, Adaptable, Multi-Task Managementundefined
Timeline
B.S - Environmental Science
College
01.2018 - 10.2020
English Teacher
The Potter’s House English School
08.2013 - 12.2015
A.A - Foundations of Business
College
06.2011 - 01.2014
Child Development Specialist
Kiba Child Development Center
03.2010 - 05.2011
Medical Records Specialist| Clinic Administrative Assistant
Tsang Anesthesiologist Clinic
08.2007 - 03.2008
Cashier
Best Buy
04.2007 - 12.2007
Call Center/Insurance Representative
ICT Group
09.2005 - 09.2007
Military Postal Clerk
United States Air Force
09.2000 - 05.2005
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