Shanyah Hernandez
Killeen,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Lead Retail Sales Associate
Applegreen
07.2023 - 05.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined store operations for better efficiency through regular inventory checks and merchandise organization.
Sales Associate
Kids Footlocker
03.2020 - 01.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Willingboro High School
Willingboro, NJ06.2023
Skills
- Adherence to high customer service standards
- Account updating
- Payment Collection
- Dependability and Punctuality
- Attention to Detail and Precision
Timeline
Lead Retail Sales Associate
Applegreen
07.2023 - 05.2024
Sales Associate
Kids Footlocker
03.2020 - 01.2022
High School Diploma -
Willingboro High School
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