Shanyah Price
Columbus,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Hotel clerk
Days Inn Hotel
07.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
Cake Decorator/Bakery Clerk
Kroger Stores
08.2019 - 05.2022
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
Line Cook Part Time
Sonic Drive-In
06.2019 - 12.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Customer Service Representative
J C Penny Logistics
03.2015 - 08.2019
- Taking outbound call, listening to what customers has to say and fix there problems.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Culinary Arts
Bradford School
Columbus, OH12.2019
High School Diploma -
Walnut Ridge High School
Columbus, OH06.2014
Skills
- Critical Thinking
- Multi-Line Phone Systems
- Greeting Guests
- Making Reservations
- Culinary Techniques
- Preservation Methods
- Station Preparation
Timeline
Hotel clerk
Days Inn Hotel
07.2022 - Current
Cake Decorator/Bakery Clerk
Kroger Stores
08.2019 - 05.2022
Line Cook Part Time
Sonic Drive-In
06.2019 - 12.2021
Customer Service Representative
J C Penny Logistics
03.2015 - 08.2019
No Degree - Culinary Arts
Bradford School
High School Diploma -
Walnut Ridge High School
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