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Associate Principal Engineer

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As a dedicated worker with over five years of experience in administration and hospitality, I have the ability to work effectively within a variety of different environments due to my history of acquired skills and competencies. As an international business postgraduate my future aims are to continue expanding my skills and knowledge, working in a variety of different fields and ultimately gaining further insight into diverse business environments. As a client service advisor I was adept at using software to effectively engage with clients in a verbal and written capacity. I also worked to effectively analyse, organise, and record large amounts of information within time-specific deadlines and high targets. Throughout this role I have further developed my interpersonal and communication skills, utilising my personable phone manner to liaise with hundreds of people a week to ensure that detailed claim enquiries are completed to a high standard and clients are satisfied with their service before I moved them over to the selected legal teams.

Now working within a Lead Advisor role with a keen focus on productivity and response efficiency, I have honed my ability to manage my time effectively. As it stands, I engage with over 10 Large clients daily, making no errors in processing and responding to enquiries with dedicated attention to client GDPR and overall satisfaction with the service provided.

Results-driven sales leader with extensive experience in team management and sales strategy. Proficient in sales forecasting and customer relationship management, achieving significant sales growth and customer retention. Known for adaptability and strong communication skills, effectively addressing market challenges. Focused on building a high-performance team culture and ensuring exceptional customer satisfaction.

Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Results-driven candidate with a strong understanding of sales principles and customer service. Possesses a proven ability to build relationships with customers and colleagues. Skilled in identifying customer needs and presenting solutions. Experienced in managing multiple projects and working in a fast-paced environment. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels.

SHANYIA KNIBBS

Overview

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Lead Client Service Advisor

Executive Assistant

Digital Lifestyle Assistant

Junior Publicist Assistant

Administrative Assistant (Men's Store)

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Bachelor of Arts - Communication Design

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Lead Client Service Advisor

Executive Assistant

Digital Lifestyle Assistant

Junior Publicist Assistant

Administrative Assistant (Men's Store)

Bachelor of Arts - Communication Design

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