Shaqualah Triplett
West Homestead,PA
Summary
I am a dedicated team player that demonstrates training and problem-solving abilities. I have excellent interpersonal and time management skills. I am enthusiastic and eager to contribute to team success through hard work. I am Attentive to detail and excellent organizational skills. I am motivated to learn, grow and excel in the cosmetology field.
Overview
17
17
years of professional experience
Work History
Bartender
World Class Tavern
Pittsburgh, PA
08.2017 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, and setting up for incoming shift.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Operated efficiently in high-volume setting to prepare and serve drinks.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Stylist
Supercuts
Monroeville, PA
01.2019 - 02.2020
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Shift Manager
McDonald's
Monroeville, PA
01.2009 - 05.2019
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Cosmetology Education
Empire Beauty School
Monroeville, PA09.2017
Instructors Lisence - Cosmetology Education
Empire Beauty School
Monroeville, PA06.2019
Skills
- Anticipating Guest Needs
- Handling Difficult Customers
- Hospitality and Guest Service
- Teamwork and Professionalism
- Outstanding Customer Service
- High-Volume Environments
- Energetic and Outgoing
Timeline
Stylist
Supercuts
01.2019 - 02.2020
Bartender
World Class Tavern
08.2017 - Current
Shift Manager
McDonald's
01.2009 - 05.2019
Cosmetology Education
Empire Beauty School
Instructors Lisence - Cosmetology Education
Empire Beauty School
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