Shaqualia Harmon
Riverside,CA
Summary
Dynamic small business owner with a proven track record at MARIMAIDS, excelling in customer relations and team leadership. Enhanced client satisfaction through strategic relationship building and efficient operations. Skilled in negotiating contracts, achieving cost reductions, and fostering a high-performing team dedicated to exceeding company goals.
Overview
18
18
years of professional experience
Work History
Owner
MARIMAIDS
Riverside, CA
01.2015 - Current
- Oversaw daily business activities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Home Health Aide
IHSS Adult Services Program
San Bernardino, CA
09.2007 - 09.2015
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
Associate Degree In Nursing - Nursing
FOUR D COLLEGE
Colton, CA10.2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Effective leader
- Goal setting
- Quality assurance
- Schedule management
Timeline
Owner
MARIMAIDS
01.2015 - Current
Home Health Aide
IHSS Adult Services Program
09.2007 - 09.2015
Associate Degree In Nursing - Nursing
FOUR D COLLEGE