Shaquan Reynolds
Elkins Park,PA
Summary
I have a Bachelor of Science degree obtained in 2018, complemented by a robust background in the medical field. Experience in a nursing home facility and administrative management within a medical office have given me expertise in patient care and operational efficiency. Additionally, two years of supervisory experience in a large organization have strengthened leadership capabilities, particularly in team building and recruitment for new positions and locations. Committed to ongoing professional development, the focus remains on enhancing leadership skills to drive organizational success.
Overview
7
7
years of professional experience
Work History
Office Supervisor
Good Shepherd Penn Partners
Conshohocken, PA
03.2023 - 2025
- Managed team dynamics effectively.
- Insurance Verification
- Ensured accurate and timely submission of medical claims.
- Managed organizational budgeting and goal-setting processes.
- Managed recruitment and termination processes.
- Managed operations across various sites.
- Executed organizational core values.
Administrative Manager/Lead Medical Assistant
Certified Dermatology PC
Richboro, PA
05.2018 - 08.2022
- Managed high call volumes exceeding 100 calls each day in an office setting.
- Oversaw performance and workflow of medical assistants.
- Coordinated physician schedules.
- Provided excellent customer service by addressing concerns via email and phone.
- Supervised insurance-related verifications and authorizations.
- Reviewed call logs to identify patterns and optimize communication processes.
- Utilized extensive knowledge of medical terminology.
- Facilitated monthly meetings.
- Coordinated staff coverage and schedules.
- Managed financial accounts and budgets.
Dietary Worker
Masonic Village
Lafayette Hill, PA
01.2016 - 05.2018
- Feeding residents in the retirement home according to their diet and other health related problems
- Working around nurses to help with resident’s well-being
- Knowing the different textures of food and planning a certain diet plan for ill residents
Education
Bachelors Degree - Biology
Chestnut Hill College
05.2018
Skills
- Advanced in medical terminology
- Medical billing
- Prior authorizations
- Reviewing medical records
- Insurance verification
- CPR Trained
- Multi-tasking in high volume medical settings
Timeline
Office Supervisor
Good Shepherd Penn Partners
03.2023 - 2025
Administrative Manager/Lead Medical Assistant
Certified Dermatology PC
05.2018 - 08.2022
Dietary Worker
Masonic Village
01.2016 - 05.2018
Bachelors Degree - Biology
Chestnut Hill College