Shaquana Cantres

• Manages high volume cosmetics counter for flagship location
• Connects and builds relationships with clients through hosting events and providing makeover consultations
• Creates business strategies to help drive sales Monitors and controls stock levels for cosmetic counter
• Builds relationships with other cosmetic brands in store to help drive business

Monitored weekly payroll for the entire store, and developed store schedule for employees across various departments

Directed store business walk throughs with peers and for district management store visits

Effectively led 2 supervisors and more than 30 employees, while applying human resources (HR) practices on holding employees accountable for broken policy and inability to meet job standards

Formulated key ideas on how to create online excitement for store to attract customers and increase traffic Partnered with Manhattan district events planner for Sephora and organized in-store events

Arranged in-store job fares for potential new employees and maintained involvement in the onboarding process for new employees in the department

• Achieved results by working with staff to meet established targets.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
• Maintained compliance with company policies, objectives, and communication goals.

Supervised eight employees and facilitated training of new cashiers on how to properly service clients at the cash registers

Checked the return and check out process from cashiers, while handling all client-related issues with sales and returns

Fulfilled other tasks such as coordinating back of house currency orders for the entire store, examining