Shaquanda Alston
Rochester,NY
Summary
Proven multitasker and quick learner, excelled in fast-paced environments at Nazarethacademy and Citifield, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional customer service and attention to detail, significantly contributing to team success. Skilled in cleaning, sanitation, and emergency management, ensuring safety and quality standards are surpassed.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service Worker
Nazarethacademy
04.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Food Service Worker
Darien Lake Theme Park Resort
04.2023 - 10.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Warehouse Operator
Gopuff
08.2023 - 06.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Elderly Caretaker
Freedomcare
02.2022 - 05.2024
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
Bouncer
NYC Clubs
03.2011 - 04.2023
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Security Officer
Citifield
04.2018 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
GED -
Convenient House
New York, NYSkills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Attention to Detail
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Food Service Worker
Nazarethacademy
04.2024 - Current
Warehouse Operator
Gopuff
08.2023 - 06.2024
Food Service Worker
Darien Lake Theme Park Resort
04.2023 - 10.2024
Elderly Caretaker
Freedomcare
02.2022 - 05.2024
Security Officer
Citifield
04.2018 - 09.2022
Bouncer
NYC Clubs
03.2011 - 04.2023
GED -
Convenient House