SHAQUANIA PRESSLEY
Eastampton,New Jersey
Summary
Motivated and determined professional with extensive experience in customer service, as well as an educational support person with an emphasis on children with Autism Spectrum Disorder. Exemplary interpersonal skills and ability to work cooperatively with various groups of people. High level of performance in data collection and organization, decision-making and communication. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
11
11
years of professional experience
Work History
Eligibility Specialist
The Father Center of New Jersey
12.2023 - Current
- Reviewed applications for American Job Center training grant program and determined which qualification criteria for individuals.
- Interviewed applicants and explained scope of different available benefits.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Processed and certified documents for accuracy and compliance with government regulations.
- Assisted clients with accurate eligibility form, application and document completion.
Teachers Assistant
Burlington County Special Services School
03.2016 - 10.2023
- Demonstrated enthusiasm for supporting the needs of students with significant educational disabilities and behavioral challenges
- Provide support to a certified teacher to ensure a safe and stimulating educational environment
- Demonstrated ability to work with children with disabilities
- Assist the teacher in planning and preparing daily activities; aids instructional efforts of the teacher
- Assist the teacher in creating lesson outlines, plans and curriculum in assigned areas
- Provide 1:1 aide to students education disabilities, medical sensitivities and behavioral challenges
- Collect, interpret and record behavior data to assist in the creation and revision of Behavior Intervention Plans
- Maintenance of confidential information regarding students, staff and others.
Online Shopping Clerk
Shop Rite
08.2014 - 08.2017
- Ability to process, collect and package customer orders in an efficient and timely manner
- Accurately identify products from various departments
- Properly handle all items in a customer’s order to ensure the best quality
- Ability to communicate efficiently when a customer's chosen product is out of stock and provide a comparable substitution
- Provide above average customer service and quality care to those shopping on-line and in store
- Process all forms of payment (cash, credit, check, EBT, WIC, rain checks, coupons, gift cards, etc.) Prepare paperwork to complete a Customer’s transaction and file accurately
- Work cooperatively with others to ensure the best customer care
- Maintain a clean, neat, organized and safe work environment.
Intern/Office Assistant
Virtua Hospitals
06.2013 - 10.2013
- Conduct research to aid in obtaining the hospital’s “Baby Friendly” certification
- Completion of projects in an efficient and timely manner
- Schedule patient appointments as well as answer any questions pertaining to scheduling
- Organize and file patient information
- Maintain confidential information regarding patients
- Prepare medical instruments and tools to be used by the physician
- Communicate effectively and clearly to patients both over the phone and in-person.
Education
HS Diploma -
Willingboro High School
Willingboro, NJ01.2006
Skills
- Data Collection
- Research
- Data Evaluation
- Report Writing
- Recordkeeping
- Caseload Management
- Program Development
- Microsoft Office Suite
- Crisis Prevention Intervention
- Applied Behavior Analysis
- Teamwork and Collaboration
Awards
- BCSSSD Applied Behavior Analysis Poster Presentation, 2nd Place Award for Research 2018
- TA of the Month award, May 2022
Volunteer Experience
- BCSSSD’s Annual “Trunk or Treat” Event for Children with Special Needs.
- BCSSD’s Annual Easter Egg Hunt Event for Children with Special Needs.
Timeline
Eligibility Specialist
The Father Center of New Jersey
12.2023 - Current
Teachers Assistant
Burlington County Special Services School
03.2016 - 10.2023
Online Shopping Clerk
Shop Rite
08.2014 - 08.2017
Intern/Office Assistant
Virtua Hospitals
06.2013 - 10.2013
HS Diploma -
Willingboro High School
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