Summary
Overview
Work History
Education
Skills
Timeline
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Shaqueena Washington

Shaqueena Washington

Newberry,SC

Summary

Dynamic professional with extensive experience at excelling in cash handling and customer assistance. Proven ability to enhance sales through effective upselling techniques and maintain organized inventory. Strong multitasking skills complemented by a commitment to accuracy and customer satisfaction, ensuring repeat business and positive shopping experiences.

I'm very committed and have a greta amount of experience in processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. I'm a very trustworthy and dedicated with 10+ years of experience serving customers, operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. I also have experienced being a leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. I can also trained for

possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Committed and hardworking with strong background monitoring, operating and controlling equipment in the warehouse. Highly skilled at using trade equipment as well as monitoring operations by reading charts, meters and gauges. Expert at identifying, analyzing, and troubleshooting technical problems to resolve quickly.

Overview

25
25
years of professional experience

Work History

Cashier

Bojangles' Famous Chicken 'n Biscuits
06.2023 - Current

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Records Entry Analyst

General Information Services Inc.
02.2015 - 08.2022
  • Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Observed packing operations to verify conformance to specifications.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged, and input information into database system.

Forklift Operator

Wal-Mart Distribution Center
01.2007 - 11.2015
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Communicated with floor managers to determine merchandise placement.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Machine Operator

Louis Rich
04.2000 - 07.2007
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Managed open and close of batch process from start to completion for batch tracking.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Education

High School Diploma -

Newberry High School
Newberry
05-2005

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Credit and cash transactions
  • Proficient in Microsoft Excel
  • Payment processing
  • Product knowledge
  • Multitasking and organization
  • Complex Problem-solving
  • Inventory management
  • Refunds and exchanges
  • Upselling techniques
  • Customer assistance
  • Data entry
  • Money handling
  • Cash handling expertise
  • Online orders preparation
  • Merchandise restocking
  • Team collaboration
  • Visual merchandising
  • Daily reporting
  • Order reading
  • Equipment monitoring
  • Production preparation
  • Computer skills
  • OSHA certification
  • Workplace safety
  • Forklift operation
  • Shipping and labeling
  • Warehouse best practices
  • Staging and sorting
  • Inventory staging
  • Shipping and receiving
  • Loading and unloading
  • OSHA training
  • Warehouse operations
  • Materials handling
  • Activity logging and reporting
  • Troubleshooting, testing, and diagnostics
  • Process improvement
  • Stress tolerance

Timeline

Cashier

Bojangles' Famous Chicken 'n Biscuits
06.2023 - Current

Records Entry Analyst

General Information Services Inc.
02.2015 - 08.2022

Forklift Operator

Wal-Mart Distribution Center
01.2007 - 11.2015

Machine Operator

Louis Rich
04.2000 - 07.2007

High School Diploma -

Newberry High School