Shaquelle Calwise
Philadelphia,PA
Summary
Skilled Medical Assistant with proven expertise in phlebotomy and specimen handling, demonstrated at Penn Medicine. Excelled in patient care, achieving high satisfaction through effective communication and empathy. Proficient in HIPAA compliance and EMR/EHR systems, I significantly contributed to team efficiency and patient education on preventative measures.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Penn Medicine
Philadelphia, PA
02.2023 - Current
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Greater Philadelphia Health Action
Philadelphia, PA
02.2018 - 02.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Education
Medical Assistant Certification -
Philadelphia Job Corps
PhiladelphiaSkills
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Venipuncture
- Specimen handling
Timeline
Medical Assistant
Penn Medicine
02.2023 - Current
Medical Assistant
Greater Philadelphia Health Action
02.2018 - 02.2023
Medical Assistant Certification -
Philadelphia Job Corps