Summary
Overview
Work History
Education
Skills
Timeline
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Shaquila Davis

Iselin,NJ

Summary

Dedicated professional with a proven track record at On Your Mark, adept in healthcare documentation and providing emotional support. Excelled in fostering patient well-being and safety, evidenced by a 20% improvement in patient satisfaction scores. Skilled in behavior redirection and crisis management, ensuring high-quality care and support in challenging environments.

Overview

12
12
years of professional experience

Work History

Direct Care Worker

On Your Mark
07.2022 - 05.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.

Nanny

Bright Horizons
11.2018 - 06.2022
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Direct Care Worker

Community Resources For Independence
06.2017 - 11.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.

Sales Associates

Macys
11.2012 - 11.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

New Dorp Hugh School
Staten Island, NY
06.2010

Skills

  • First aid and safety
  • Care plan assessment
  • Reliability and punctuality
  • Nutrition monitoring
  • Physical therapy support
  • Behavior redirection
  • Case management experience
  • Healthcare documentation
  • Community activities

Timeline

Direct Care Worker

On Your Mark
07.2022 - 05.2024

Nanny

Bright Horizons
11.2018 - 06.2022

Direct Care Worker

Community Resources For Independence
06.2017 - 11.2018

Sales Associates

Macys
11.2012 - 11.2015

New Dorp Hugh School

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Shaquila Davis