SHAQUILLE MADISON
Amazon
Pittsburgh,PA
13
years of professional experience
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Work History
Process Assistant
2 Years 1 Month- Dispatch 200+ DSP routes daily, ensuring on-time delivery (OTD) goals are consistently achieved across all waves.
- Deep dive package-level issues to identify and resolve barriers preventing successful delivery.
- Conduct pre-shift planning of Associate headcount to ensure Team BUP plans are executed efficiently.
- Manage site PFSD sort, pick, and dispatch cycles end-to-end, ensuring all packages are delivered within target windows.
- Monitor DSP routes in real time, posting regular updates and requesting hourly reports on highest-risk DAs.
- Track daily team VSA progress, highlighting key DSPs to target in order to stay on pace for bi-weekly goals.
- Check in and out inbound trailers, ensuring all volume is received and accounted for ahead of the following night's cycle.
- Coach Associates on safety guidelines, standard operating procedures, and general process improvement.
Assistant Manager
7 Years 7 Months- Train and onboard new team members in the Prepared Foods department, ensuring smooth acclimation to shift operations.
- Place weekly inventory and supply orders for the department to support and achieve sales targets.
- Prepare and stage the kitchen prior to team member arrival, ensuring the department is fully operational at open.
- Delegate and direct daily tasks across team members, maintaining accountability and ensuring all objectives are completed on schedule.
Homecare Aid
10 Years 6 Months- Provide in-home overnight care for clients, conducting hourly wellness checks to ensure comfort and safety.
- Administer medications on a strict schedule, accurately tracking dosages and maintaining daily records.
- Ensure client safety throughout the night, facilitating a smooth transition to the morning care team.
Environmental Services Representative
2 Years- Sanitize and turn over patient rooms to infection control standards, ensuring readiness for incoming occupants.
- Maintain cleanliness across multiple floors and break rooms, upholding UPMC facility hygiene standards.
- Train new hires on UPMC cleaning protocols and best practices, preparing them for independent shift work.
- Collect and dispose of waste from multiple building locations in compliance with safety and sanitation guidelines.
Education
High School Diploma
Skills
Safety management
Performance monitoring
Attendance management
Multitasking
Adaptability
Critical thinking
Workflow management
Assignment delegation
Team leadership
Timeline
Process Assistant
Amazon
07.2024 - CurrentRead More
Assistant Manager
Giant Eagle
01.2019 - 2024Read More
Homecare Aid
Star Quality Enterprises
02.2016 - 2019Read More
Environmental Services Representative
UPMC
01.2014 - 01.2016Read More
Penn Hills Senior High
High School Diploma
Read More