Shaquonda Murray
Boynton Beach
Summary
Dynamic culinary professional with extensive experience at Vi At Lakeside Village, excelling in menu development and staff supervision. Proven track record in enhancing customer satisfaction through effective problem-solving and quality assurance. Adept at managing inventory and coordinating events, ensuring seamless operations and memorable dining experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chef
family hustle llc
Boynton Beach
05.2019 - Current
- Managed kitchen inventory to ensure fresh supplies and optimal stock levels.
- Supervised kitchen staff to maintain high standards of food safety and hygiene.
- Coordinated catering events, ensuring timely meal preparation and delivery.
- Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Resolved customer complaints and ensured satisfaction promptly.
Lead Server
Vi At Lakeside Village
lantana
03.2016 - 01.2019
- Managed dining room operations and ensured excellent guest experiences.
- Trained and mentored new servers on menu knowledge and service standards.
- Coordinated with kitchen staff to streamline food preparation and service timing.
- Assisted in developing seasonal menu items based on customer feedback.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Processed guest checks using POS system accurately.
- Resolved conflicts between employees quickly and fairly.
hha
Mega Nursing Services
West Palm Beach
04.2015 - 05.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Ambrose
Delray Beach, FL05-2015
Skills
- Inventory management
- Food safety compliance
- Menu development
- Event coordination
- Staff supervision
- Customer service
- Time management
- Quality assurance
- Training and mentoring
- Problem solving
- Attention to detail
Certification
- food business licenses
- hha
- cna
- safe serve
References
References available upon request.
Timeline
Chef
family hustle llc
05.2019 - Current
Lead Server
Vi At Lakeside Village
03.2016 - 01.2019
hha
Mega Nursing Services
04.2015 - 05.2017
High School Diploma -
Ambrose
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