Sharai Alvarado
Las Vegas,NV
Summary
Dedicated to customer service with a focus on relationship building and office organization. Effectively coordinate documents, records, and resources to maintain smooth daily operations. Expertise in managing sensitive information and ensuring cleanliness, contributing to a supportive environment for families and clients during challenging times.
Overview
5
5
years of professional experience
Work History
Office Coordinator
La Paloma Funeral Services - Simple Cremation
Las Vegas, Nevada
05.2025 - Current
- Assist families with funeral arrangements and provided compassionate support.
- Maintain cleanliness and organization of arrangement rooms.
- Document vital information for death certificates and service records.
- Respond to phone inquiries regarding services and pricing options.
- Schedule appointments for returning families and new clients to meet with directors regarding pre-planning options.
- Maintain records of client information in a confidential manner.
- Organize and prepare documents for funeral services, including death certificates, obituaries, prayer cards and eulogies.
- Update licensing regularly in accordance with Nevada State Funeral Board.
Service Assistant
El Pollo Loco
Las Vegas, Nevada
05.2021 - 05.2025
- Provided exceptional customer service in a fast-paced restaurant environment.
- Handled cash transactions and operated point-of-sale systems to ensure accurate processing and customer satisfaction.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Maintained cleanliness and organization of dining and kitchen areas.
- Adhered to sanitation protocols to maintain a safe and clean working environment for staff and customers.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV05-2022
Skills
- Appointment scheduling
- Records management
- Office organization
- Data entry
- Customer service
- Team collaboration
- Attention to detail
- Relationship building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Coordinator
La Paloma Funeral Services - Simple Cremation
05.2025 - Current
Service Assistant
El Pollo Loco
05.2021 - 05.2025
High School Diploma -
Desert Pines High School