Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects.
Overview
4
4
years of professional experience
Work History
Front Desk / Healthcare Coordinator
Plano Women’s Healthcare
10.2023 - Current
Modernizing Medicine (ModMed) software
TRLX software
Some knowledge of Epic Software
Mouth, body connection
Opened office, greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
Answered any questions or concerns for patients to the best of my knowledge.
Scheduled appointments, verified insurance and worked on providers cancellation schedule.
Resolved any issues with patients and worked in patients into provider’s schedule if possible.
Maintained office supplies by taking inventory and submitted orders for low-stock items.
Contacted housekeeping staff and maintenance department to resolve issues with patient rooms.
Maintained cleanness and organized front desk areas to uphold polished company image.
Leasing Consultant
The Ellison
08.2021 - 06.2023
Greeted clients, showed apartments, and prepared leases.
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Kept track of social media account to draw in potential prospects.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Distributed and followed up on tenant renewal notices.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Closed office
Education
High School Diploma -
Garland Can Academy
2266 Arapaho Rd, Garland, TX 75044
06.2019
Skills
Bilingual
Self starter
Analytical Skills
Training and Development
Languages
Spanish
Full Professional
Timeline
Front Desk / Healthcare Coordinator
Plano Women’s Healthcare
10.2023 - Current
Leasing Consultant
The Ellison
08.2021 - 06.2023
High School Diploma -
Garland Can Academy
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