Sharda Taylor
79 Wright Rd Eldred,Pennsylvania
Summary
Dedicated dental professional with a proven track record at UPMC Cole Dentistry, specializing in patient services and inventory management. Demonstrated expertise in Dentrix and Excel enhances office efficiency and elevates patient satisfaction. Exceptional chairside assistance and a professional demeanor contribute to operational excellence and effective resource allocation. Committed to delivering superior care while optimizing practice workflows.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Coordinator
UPMC Cole Dentistry
Port Allegany, PA
10.2023 - Current
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Resolved customer complaints or answered customers' questions.
Dental Assistant
UPMC Cole Dentistry
Coudersport, PA
02.2022 - Current
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Dental Assistant
Keystone Rural Health Cons.
Kane, PA
10.2021 - 02.2022
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Sterilized instruments according to established guidelines and protocols.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
EFDA Dental Assistant
Seneca Nation Health System
Salamanca , NY
02.2018 - 10.2021
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ordered supplies necessary for daily operations of the practice.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Dental Assistant
Cole Memorial Hospital
Coudersport, PA
03.2016 - 03.2018
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Conducted routine maintenance of equipment used in dentistry operations.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Dental Assistant
Upper Allegany Dental Center
Bradford, PA
09.2013 - 03.2016
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Maintained a neat, clean and organized environment throughout the office.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Service Desk /Cash Office Associate
BJ's Wholesale
Olean, NY
10.2011 - 03.2013
- Resolved customer inquiries in a timely manner with an emphasis on customer satisfaction.
- Reconciled all sales at end of shift to ensure accuracy of funds received from customers.
- Participated in inventory counts as required by management team.
- Provided information about products and services available to customers.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Education
Certificate - Dental Assisting
Cattaragus-Allegany BOCES
Olean, NY06.2012
High School Diploma -
Otto-Eldred High School
Duke Center, PA06.2011
Skills
- Patient Services
- Inventory Management
- Dentrix proficiency
- Proficient in Excel and Office
- Patient records gathering
- Complaint Resolution
- Data collection
- Account updating
- Positive and professional
- Chairside Assistance
Certification
- CPR certified
- Registered Dental Assistant in State of NY
- DANB Radiology certificate
- DANB Infection Control certificate
Education and Training
other,other
Timeline
Office Coordinator
UPMC Cole Dentistry
10.2023 - Current
Dental Assistant
UPMC Cole Dentistry
02.2022 - Current
Dental Assistant
Keystone Rural Health Cons.
10.2021 - 02.2022
EFDA Dental Assistant
Seneca Nation Health System
02.2018 - 10.2021
Dental Assistant
Cole Memorial Hospital
03.2016 - 03.2018
Dental Assistant
Upper Allegany Dental Center
09.2013 - 03.2016
Service Desk /Cash Office Associate
BJ's Wholesale
10.2011 - 03.2013
Certificate - Dental Assisting
Cattaragus-Allegany BOCES
High School Diploma -
Otto-Eldred High School
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