Sharde Coleman
Taxes Galore
Prairieville,USA
15
years of professional experience
I'm a versatile professional with hands-on experience in client relations, sales, administrative roles and so much more. I’m very patient and understanding so everything that I do is done genuinely. I am confident wherever I am. I bring value to any situation and I’m very excited to bring my skills and support to grow within any team. I’m also the kind of person that thrives on learning. If there’s a credential or skill that I need and I don’t have yet, I’m very proactive about gaining it. I’m committed to growing so I can contribute even more effectively.
Work History
Property Manager
1 Year 7 Months- Managed daily operations of multiple residential properties, achieving high tenant satisfaction and retention rates.
- Oversaw lease agreements, securing compliance with local regulations and enhancing revenue collection processes.
- Oversaw lease agreements, ensuring compliance with local regulations and streamlining revenue collection processes.
- Making sure daily operations are run smoothly and every renter is safe and satisfied.
Accountant
4 Years 9 Months- Maintained accurate financial records and processed accounting transactions to ensure integrity and reliability of financial data.
- Assisted with accounts payable and accounts receivable functions by efficiently processing invoices and tracking payments to support cash flow management.
- Reconciled financial records, verified account balances, and identified discrepancies to enhance accuracy and resolve issues promptly.
- Assisted with accounts payable and accounts receivable functions, including invoice processing and payment tracking.
- Entered and managed financial data using accounting software.
- Supported budgeting, expense tracking, and financial recordkeeping activities.
- Handled confidential financial information with professionalism and discretion.
- Collaborated with team members and clients to ensure accurate financial reporting and timely completion of accounting tasks.
Date Entry/Office Management
9 Years 6 Months- Handled self-employment tax filings, ensuring compliance and accuracy.
- Utilize detailed record-keeping and data entry skills to maintain up-to-date financial records.
- Maintained up-to-date financial records through detailed record-keeping and data entry.
- Efficiently manage office operations and data entry tasks, ensuring accuracy and timeliness; consistently maintain a positive work environment.
- Resolved complex tax issues, improving client satisfaction and reducing errors.
- Managed office operations and data entry tasks, enhancing accuracy and timeliness while fostering a positive work environment.
- Manage self-employment tax filings.
Customer Service Specialist
2 Years 3 Months- Answered phone calls, scheduled appointments, and provided excellent customer service in a fast-paced office environment.
- Assisted clients with paperwork intake and gathered necessary information for tax preparation.
- Facilitated paperwork intake and gathered essential information for efficient tax preparation.
- Handled phone inquiries, scheduled appointments, and delivered outstanding customer service in a fast-paced office.
- Organized, scanned, filed, and maintained confidential client records in compliance with privacy regulations.
- Coordinated incoming and outgoing correspondence, ensuring professional communication with clients and staff.
- Assisted tax preparers with administrative tasks, document management, and client follow-up.
- Supported daily office operations to ensure efficient workflow during peak tax seasons.
Member States Specialist
2 Years 9 Months- Managed inbound and outbound calls, resolving member issues and strengthening client relationships.
- Handle escalated calls, resolving conflicts to ensure high levels of member satisfaction.
- Handled escalated calls, resolving conflicts to maintain high member satisfaction.
- Train new team members, fostering a collaborative and knowledgeable team environment.
- Contributed to continuous improvement initiatives to enhance team performance and member satisfaction.
Front Desk Clerk
2 Years 1 Month- Collaborated with departments to address guest needs, enhancing overall satisfaction scores.
- Managed check-ins, reservations, and payments, ensuring smooth front desk operations.
- Responded to online reviews within 48 hours, supporting positive hotel reputation.
- Collaborated with departments to meet guest needs, significantly boosting satisfaction scores.
- Responded to online reviews within 48 hours, maintaining positive hotel reputation.
- Managed front desk operations, ensuring smooth guest check-ins and check-outs and high customer satisfaction.
- Reported maintenance issues for immediate resolution, maintaining facility standards.
Sales Associate
1 Year 10 Months- Processed sales transactions accurately, ensuring precise payment handling and high customer satisfaction.
- Achieved sales targets by maintaining a robust sales pipeline and fostering effective communication.
- Cultivate strong customer relationships, driving repeat business and enhancing store reputation.
- Enhanced customer checkout speed, resulting in increased customer satisfaction and repeat business.
- Accurately process sales transactions, ensuring precise payment handling and customer satisfaction.
- Manage inventory to align stock levels with daily sales demands, improving stock availability.
- Committed to delivering high-quality results, always punctual and reliable, ensuring tasks are completed efficiently and effectively.
Education
High School Diploma
- BRCC
- 3 Semesters
Skills
Financial Analysis
Customer Relationship Management
Date Entry/Record Keeping
Attention to Detail
Conflict Resolution
Inbound/Outbound Calls
Property Maintenance
Dependability
Teamwork
Data entry
Tenant Communication
Patience & Understanding
Timeline
Property Manager
Palmer And Brown LLC
01.2025 - CurrentRead More
Accountant
Anointed Accounting Services
11.2021 - CurrentRead More
Customer Service Specialist
Top Notch Tax Solutions
01.2019 - 04.2021Read More
Date Entry/Office Management
Taxes Galore
02.2017 - CurrentRead More
Member States Specialist
Wellth
07.2015 - 04.2018Read More
Front Desk Clerk
Cloverleaf Suites
05.2013 - 06.2015Read More
Sales Associate
Target
05.2011 - 03.2013Read More
Terrebonne High School
High School Diploma
Read More